Plan de cabine Virgin Atlantic Boeing B787 900

Seat map for Virgin Atlantic Boeing B787 900

Informations relatives aux places

Class Sièges
Upper Class 31
Premium Economy 35
Economy Class 198

Photos (2)

Galerie d'images pour Virgin Atlantic Boeing B787 900
Overall rating  
3.5 of 5 based on 22 user ratings

Reviews

2017-09-01
3 sur 5

26 votes utiles
2 avis
Place 66C
Départ London - London Heathrow (LHR)
Arrivée Seattle, WA - Seattle-Tacoma International (SEA)
Standard economy seat width, although just comfortable enough for what it is. Seat had normal recline with the advantage of no one behind. Just as well considering that the woman in front reclined during take off and stayed that way during most of the flight, clearly irritated by the cabin crews instructions for her to sit up during meal service. Seat pitch is 'standard' 31" although I was able to stretch my legs out under the seat in front and I'm 6'2".
Service was good, in fact better than I've experienced on previous transatlantic flights with Virgin. The food and drink seemed to keep coming. The location next to the galley didn't really cause any issues and the lack of a toilet at the back was a blessing for the lack of other passengers passing by. It was however a farce in the middle of the aircraft with continual queues and people loitering around row 21. Presumably some had paid extra to sit in these seats, if so I'd have wanted a refund. In many ways being at the back was nice for being 'out of the way'. Don't like the 3-3-3 configuration, it really doesn't make sense and inevitably forces families apart and strangers next to you in the already narrow economy seats. A 2-4-2 would make far more sense. Overall no more comfortable than anything else I've travelled on. Fancy coloured lighting and bigger windows are ok to look at but a wider seat would be nice when spending 10 hours on a plane. The problem is that going economy one expects nothing special and so gets nothing special.
21 a trouvé ce commentaire utile. Il était utile pour vous ? Oui
2016-03-27
2 sur 5
87 votes utiles
Place 66A
Départ London - London Heathrow (LHR)
Arrivée Los Angeles - Los Angeles International (LAX)
In Virgin's hands this aircraft is anything but a Dreamliner!! They have desperately crammed far too many economy seats into the cabin which just makes for an thoroughly uncomfortable flying experience. It needed a 2-4-2 configuration rather than the 3-3-3 they have gone for. Another terrible factor is the toilet situation. Some idiot decided to only put one set of toilets in the cabin which creates big queues and chaos if they are trying to serve food as the aisle space is too small for anyone to pass with a trolley there. They need to send these aircraft back to Boeing, pull out the last two redundant centre rows and install two more toilets for the rear of the aircraft. Very bad planning when they originally designed the layout of these planes. The Virgin experience has been getting steadily worse for years, largely due to the impact of Delta's shoddy business practices taking over the airline and cost cutting measures. After flying this LHR-LAX route on the 787 I have turned in my flying club account and won't be flying Virgin anymore after nearly 20 years of travel with them. If you haven't already booked your ticket then dont, fly someone else until they buck up their ideas and put the focus back on the customer experience.
87 a trouvé ce commentaire utile. Il était utile pour vous ? Oui

2017-11-15
4.5 sur 5
6 votes utiles
Place 47A
Départ LAX
Arrivée LHR
I read other reviews before I selected and paid for my seat and travelled. The seat padding is too thin and makes for uncomfortable seating on a long haul flight from LA to London. A little more would have made a big difference. The foot space is limited by the bulk of the entertainment system which takes up too much space and actually hurts because it is hard and made of metal. The windows are not aligned to the seat, as pointed out by other travellers. However, this didn't make much difference to me as there is a bloody great wing and engine in the way so even if the window was in the 'right' place, the view would be obstructed anyway. The legroom was great and was worth the £50 extra. I liked the bigger windows and the electric dimmer. A better than normal seat and far cheaper than economy plus. Also, I had no-one sat next to me so this helped too. However, the experience was diminished by the ignorant person in front of me who reclined his seat from the time of take off to the time of landing. When are airlines going to make all seats fixed at an upright or reclined position to avoid this frustration?
6 a trouvé ce commentaire utile. Il était utile pour vous ? Oui
2016-09-17
1.5 sur 5
46 votes utiles
Place #NA
Départ sfo
Arrivée lhr
My first Dreamliner trip, that i had been looking forward to with Boeing's hype that it was designed to be passenger friendly. I was enticed by Virgin's low economy fare to connect with BA all the way to India. What a mistake! The seats are cramped ( I have travelled internationally for 50+ years). The food was sub-par; the breakfast was a token croissant with a smidgen of "cheese?".
Never take a window seat. the arm rest against the window does not lift up; prevents you from getting that extra hip room at the window; I got a two day lower back pain from being immobilized for this 10 hr flight. I recommend an aisle seat and annoy everyone by getting up and walking around often.
the seat cushion had no give. (they should replace them every 6 months); the plane floor was filthy at the end of the flight because passengers could not pick up anything that fell on the floor during flight (no room to bend down to retrieve anything)
Message to Virgin : use a 2-4-2 seating for flights longer than 4 hours!!
46 a trouvé ce commentaire utile. Il était utile pour vous ? Oui
2015-09-02
4 sur 5
47 votes utiles
Place 66J
Départ Los Angeles-Los Angeles International (LAX)
Arrivée London-London Heathrow (LHR)
Impressive aircraft overall but was spoilt by the fact that the food tray is poorly designed, the second fold out part slants downward which makes anything on it slide off onto ones lap thus making it unusable especially for drinks. This wasn't helped by the fact that the passengers in front insisted on having their seats fully reclined for the whole of the journey. The evening meals were delicious but the breakfast was appalling, the yogurt was 'off', this was queried by other passengers but was dismissed by cabin staff as being OK. Most people including ourselves avoided eating it. We found the service poor compared to other flights, at one point when drinks were being dispensed, we had to eventually go and ask for ours as the section had been missed. Also, apart from after meals, there was no other collection of waste which left the whole of the aircraft in a disgusting state. Unfortunately, travelling on the Virgin Dreamliner didn't meet our expectations and we were left feeling quite disappointed with the experience.
47 a trouvé ce commentaire utile. Il était utile pour vous ? Oui
2017-11-15
4 sur 5
1 votes utiles
Place 47K
Départ London - London Heathrow (LHR)
Arrivée LAX
I read other reviews before I selected and paid for my seat and travelled. The seat padding is to thin and makes for uncomfortable seating on a long haul flight from London to LA. A little more would have made a big difference. The foot space is limited by the bulk of the entertainment system which takes up too much space and actually hurts because it is hard and made of metal. The windows are not aligned to the seat, as pointed out by other travellers. However, this didn't make much difference to me as there is a bloody great wing and engine in the way so even if the window was in the 'right' place, the view would be obstructed anyway. The legroom was great and was worth the £50 extra. I liked the bigger windows and the electric dimmer. A better than normal seat and far cheaper than economy plus. Also, I had no-one sat next to me so this helped too.
1 a trouvé ce commentaire utile. Il était utile pour vous ? Oui
2016-02-14
4.5 sur 5
19 votes utiles
Place 4K
Départ London - London Heathrow (LHR)
Arrivée Delhi
Photos
The Upper Class seats on this aircraft are great. This seat (it's more than a seat) has an amazing entertainment system on a swivel that you can adjust just about any way you wish. The seat fold over into a full bed, though it was a little short for my 6' body. My only complaint on this is the small fold down drink tray (not the dinner tray). This tray is on your right hand side and sits behind your shoulder so it's not easy to reach. Overall this it is a pleasure to ride in this seat
19 a trouvé ce commentaire utile. Il était utile pour vous ? Oui
2016-08-27
1 sur 5
26 votes utiles
Place 65J
Départ San Francisco, CA - San Francisco International (SFO)
Arrivée London - London Heathrow (LHR)
Probably the worst long haul flight I have experienced, with the most uncomfortable, hard seats with no lumbar support. The 3-3-3 configuration is way too cramped. The food was inedible, and Virgin IFE very poor with mostly old films. We will never use virgin again, having paid for specific seats, which we never had, staff who ignored all requests to sort the problem, so far no reimbursement for the specific seat payment. Overall, the 2nd worst long haul flights over 50 years of flying
26 a trouvé ce commentaire utile. Il était utile pour vous ? Oui
2017-01-21
3 sur 5
4 votes utiles
Place 58K
Départ Heathrow
Arrivée Hong Kong - Hong Kong International (HKG)
Is it me or have Virgin lost their touch? Service adequate but surly, not what
i expected from virgin.
Seat and flight fine much the same as any other, except Quantas. Main issue is interference from behind as seat thin and you feel the person getting their things.
Toillets ok but staff too busy chatting to keep clean until mentioned.
No satnav! Hope pilots worked.
Food good.
4 a trouvé ce commentaire utile. Il était utile pour vous ? Oui
2018-10-06
4 sur 5
0 votes utiles
Place 21D
Départ Lhr
Arrivée Lax
We originally had 23 A and C but got moved to Bulkhead in the middle. Legroom exceptional. Seat comfortable but a bit smaller bcause traytable and tv screen in armrest. Still a comfortable seat. I didn't like having someone next to me I don't know. For the return flight would much rather be in 23. Everything about the flight good
0 a trouvé ce commentaire utile. Il était utile pour vous ? Oui