Is there a service offered for children traveling alone on Virgin Atlantic flights?
The Unaccompanied Minor service offered by Virgin Atlantic will ensure that any child traveling unaccompanied by someone age 16 or older will be looked after, from check-in until the child is picked up by a parent or guardian.
Which restrictions apply for Unaccompanied Minors traveling on Virgin Atlantic flights?
Virgin Atlantic will accept Unaccompanied Minors between 5 and 15 years of age at the time of travel. Children under five must always travel with someone aged 16 or over.
Unaccompanied Minors who meet the age condition will not be accepted if their itinerary involves a connecting flight operated by another airline. Unaccompanied Minors may travel on connecting flights only if the flights are operated by Virgin Atlantic. The transit time between flights cannot exceed four hours.
Unaccompanied Minor Service
You must request the Unaccompanied Minor service when you book the flight, directly with the reservations team or through a travel agent. This is not possible online. The Unaccompanied Minor service is charged as an adult fare. You will receive a Declaration of Indemnity form, which you must complete and sign. You must return one part of the form to the UK Special Assistance Department, and the remainder must be presented at check-in on the day of departure.
When traveling alone, children must be accompanied at the airport by a parent/guardian who must stay at the airport until the child’s flight has departed. From check-in, Virgin Atlantic will look after the child until he/she is introduced to a member of the cabin crew. Children traveling alone in Upper Class cannot use the Upper Class lounge or the limo service. Upon arrival at destination, another member of Virgin Atlantic staff will take the Unaccompanied Minor through immigration and customs and hand him/her over to the adult indicated on the Declaration of Indemnity form. Formal identification must be shown by the adult picking-up the child.
Virgin Atlantic will not accept children traveling alone if:
- They are not registered for this service in advance.
- The Declaration of Indemnity form is not completed and signed.
- They are not accompanied at check-in by a parent/guardian.
- They arrived from a connecting flight, operated by another airline.
- They are connecting to another flight, operated by another airline.
- They are not going to be picked-up from Virgin Atlantic directly by a parent or guardian upon arrival.
- There is a transit time between flights of over four hours.
- The flight includes a stop-over.
- There is an inter-airport connection by road or rail (such as between Gatwick or Heathrow).