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Galerie d'images pour Virgin Atlantic Boeing B747 400
5 votes utiles
A world apart from economy! Cabin is so spacious! Seat padding could be better, but it was so nice to be able to stretch out and recline without obstructing anyone. The lie flat beds are nice, but actually not that great as they are a bit too hard (and narrow), even with the padded quilt provided. Surprisingly quiet in the nose of the plane. Cabin staff were great and attentive. Nice choice of menu and served with a table cloth and china. Ability t go up to the bar at any time to get a drink or snacks was a nice touch, although we didn't use this much - we just had the drinks when they offered (our take off was delayed so we were full of food and drink from the upper class lounge!). I was a little disappointed with the drinks on offer - they do not offer cider at all (which is my drink of choice), which seemed odd to me as upper class is supposed to offer everything - I would have thought they would have offered Rekorderlig or Kopparberg or Old Mout as it is so popular now. Very disappointed with the orange juice too - why do they insist on serving the horrible cheap concentrated muck? In first/upper class I expected to have better - they are only catering for 14, so surely they can offer not from concentrate orange juice (like I can buy from Lidl's for 99p a litre). Entertainment wasn't great - no new films and the headphones didn't work, so we had to have the standard economy head phones. We were supposed to have dedicated toilets for just upper class. However, we often found ourselves waiting because the premium economy passengers were using them (they supposedly had their own toilets) - something the cabin staff did remark on, but didn't enforce. We had no priority boarding/disembarking at either end, which was a shame. All in all, you appreciate the extra cabin space and service, and it is so far ahead of economy, you will never want to go back. However, was it really worth the extra cost (we could have had another 2 week AI Caribbean holiday for the price of the upgrade)? I am not sure it is worth paying so much more - I think it needs updating as was looking tired and worn in places (but won't be as they will be retiring the 747 soon). More options on the drinks menu would be nice. Don't get me wrong it was a lovely experience and I would love to do it again, but it is so, so expensive and it is hard to justify the cost. And I don't think I was made to very overly special (unlike in the upper class lounge at Gatwick where we were treated like royalty), especially disembarkation.
5 a trouvé ce commentaire utile. Il était utile pour vous ? Oui
6 votes utiles
Disappointed, paid for Premium Economy, cabin looks like it is 10 years past needing a refit. Originally I was booked a seat next to the toilet which I changed for a seat upstairs. Side locker storage was handy. The seats are not very wide, and for some ridiculous reason someone thought it would be a good idea to put the earphone socket on the inside edge of the seat armrest, which dug into my leg for most of the trip and ended up breaking my earphone cable as I accidentally knocked it when I moved. The recline is poor, the seats were not very comfortable. The movies were also quite dated with most of them already having made it to the TV never mind DVD release. I made the mistake of a bulkhead seat on my return journey which housed the toilet. That meant minimal legroom as a result and plenty of people constantly hovering around me waiting for the toilet. Choose your seat and airline with care! Virgin really need to improve as when you are paying premium ticket prices you expect something a bit better than what they have on offer currently with these old planes.
6 a trouvé ce commentaire utile. Il était utile pour vous ? Oui
30 votes utiles
My family and I flew PE from Manchester to MCO late October.
We were - by choice- in the 'bubble' and had front 2 rows.
Very good experience overall. Easy access, good crew and decent service. Bulkhead seats worked well for us and although close to the loos this presented no issues at all.
Wish we could be as complimentary about the return flight which was poor in comparison and included a muppet air steward who refused to exchange a toy my wife bought on board, despite the mistake being 100% his fault ( which he admitted to ). Instead he told her to contact Retail Customer Services by phone, citing some prattle about being within 2 hours of landing! Appalling.
30 a trouvé ce commentaire utile. Il était utile pour vous ? Oui
61 votes utiles
The only negative of this seat is that there is no overhead locker. Stowage space wasn't a problem though. 6A and K are close together, so if you are a couple they are a good selection. No passing traffic, so very peaceful.
Seat reclines well but the footrest is quite small, if you are tall and your feet go all the way into it. This is the same for all the new upper class seats, not just row 6.
I'm 6'2" and I could stretch out in the full flat bed and get a good nights sleep.
61 a trouvé ce commentaire utile. Il était utile pour vous ? Oui
4 votes utiles
Vacant seats either side of aisle upstairs chosen for overnight return flight.
Fewer passengers - yes, less noise - yes, same excellent service.
It felt quite cold - needed blanket.
But main problem - restricted leg room (on this & on seat 76C) by metal "trunking" under seating, meant we were unable to stretch both legs out under the seat in front - it meant we had to pop one leg in the aisle or keep it tucked up behind the seat in front. (not warned of this pre-booking)
4 a trouvé ce commentaire utile. Il était utile pour vous ? Oui
4 votes utiles
Travelled with friends we had seats 6A& K and 7A&K, perfect if travelling with others, row 6 practically next to each other perfect for couples. An old plane which had to be reintroduced to service so poor tv system and no bar. Cabin crew as per usual with Virgin Atlantic were great. Small and intimate cabin as only 14, we liked it but if you had a noisy couple or group then it would be very annoying as so small.
4 a trouvé ce commentaire utile. Il était utile pour vous ? Oui
7 votes utiles
This journey was made very pleasant as a result of several factors. The Virgin staff looked after me and my wife impeccably, always attentive and nothing was too much trouble, food was fine and the constant flow of soft drinks and tea/coffee was more than sufficient. The variety of entertainment was bountiful, the seats were comfortable and the journey was smooth. All in all despite a 10 hour travel time a very enjoyable experience.
7 a trouvé ce commentaire utile. Il était utile pour vous ? Oui
8 votes utiles
Back row in the bubble. Fantastic seat, plenty of leg room, and didn’t have to worry about reclining the seat as nobody behind. The overhead locker was full, but they have ‘wardrobes’ which were fine. Plenty of room to get up and walk about too. I have to say, although I was in economy, I felt I was in first class. The plane/seat and an amazing crew, I cannot praise highly enough.
8 a trouvé ce commentaire utile. Il était utile pour vous ? Oui
44 votes utiles
These seats are in the upper section of the 747-400 just behind the business class seats in a generally quieter section of the aircraft. Legroom good and less wait for using the toilet facilities - albeit you use the one's in Business class who may not be so pleased that they are having to share these with those who paid less for their fare.
32 a trouvé ce commentaire utile. Il était utile pour vous ? Oui
38 votes utiles
Excellent flight. Virgin's Upper Class is exceptional. Very comfortable lie flat seat (with sleep bedding if desired). Nice "jump seat" allows companion dining. Surprisingly good food and beverages. Wide choice of entertainment options. Caution selecting row 6 or 7 as these lack overhead bins. Area around all seat "suites" lack sufficient storage space. Only way to go very long haul!
38 a trouvé ce commentaire utile. Il était utile pour vous ? Oui