Avis sur la compagnie aérienne Qatar Airways

2019-12-07
4 sur 5
0 votes utiles
Place 42D
Départ London - London Heathrow (LHR)
Arrivée Doha - Doha (DOH)
My wife and I travelled with Quatar for the first time between London Heathrow and Doha, the first and longest leg of our journey to India.
I was generally happy with the flight experience and on the whole found the cabin crew to be helpful, courteous, very well presented and professional. Unfortunately I discovered shortly after take off that the entertainment unit for my seat position was not functioning. I brought this to the attention of members of the crew on two or three occasions, trying hard not to do so when crew were distributing meals and drinks. My wife also mentioned the issue on my behalf to crew one time further. I believe on each occasion crew undertook to reset the unit remotely which I'm sure they did however they did not return to check that the reset was successful which of course it was not. I anticipate that operation of the unit was not identified during checks in between flights otherwise crew would have been aware and reassigned the seat (there seemed to be plenty vacant) or at least have mentioned the shortcoming, I would have thought. In the end I figured that the crew were unable to deal with the issue, however I think you'll agree that someone should have come back to explain, and by current standards, this is a long journey to be without entertainment. I am sure that for an airline such as Quatar this can only be an unfortunate blip in an otherwise very classy operation. Note that my wife disagrees, her view being that the crew did not seem as available throughout the flight as she experienced on a long haul flight with another top carrier earlier this year. We are returning to the UK on 10th December and I hope the flight will be memorable for the excellent service rather than any problems and that I'll be in a position to award 5 stars for service and entertainment as well as the other categories. If you require further information regarding this issue my email address is: 2014anthony.richards@gmail.com.
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2019-12-04
3.5 sur 5
0 votes utiles
Place 18h
Départ Gatwick london
Arrivée Doha
Booked in April, originally seated separately why! Kind lady on desk sat us together. Air crew lovely. Felt awkward reclining chair for person behind.
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2019-11-21
4.5 sur 5
0 votes utiles
Place #NA
Départ Vantaa - Helsinki-vantaa (HEL)
Arrivée Hanoi (via Doha)
Very good and polite service. All food and drinks were free of charge which was wonderful 👍👍. New and clean airplanes. All the timetables were on time. The best airway, thank you. Keep your moderate prices as well in the future!
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2019-11-03
4 sur 5
0 votes utiles
Place 11C
Départ Doha - Doha (DOH)
Arrivée Jakarta - Soekarno-Hatta International (CGK)
Entertainment such as Flight Cameras, Channels variation isn't superior than the others Airlines. But the rest, i don't have complaint.
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2019-11-01
4 sur 5
0 votes utiles
Place #NA
Départ Sydney international airport
Arrivée Lebanon
Great
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2019-10-23
4 sur 5
0 votes utiles
Place 79A
Départ Kincumber
Arrivée Kincumber
This was a great seat. The plane was very clean and comfortable. The staff were very helpful, friendly and professional. I LOVE Qatar Airlines.
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2019-10-20
4.5 sur 5
0 votes utiles
Place 17H
Départ Manchester - Manchester (MAN)
Arrivée Doha - Doha (DOH)
With this particular seat i didn't have a seat in front of me so legroom was going to get 5 star i found that the width of seat was ok however if i was a larger person they would struggle
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2019-10-14
4.5 sur 5
0 votes utiles
Place 22J
Départ Adelaide - Adelaide International Airport (ADL)
Arrivée Doha - Doha (DOH)
This seat was one of two, even though near toilet it was actually quiet. Enjoyed just being part of only two seated row.
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2019-10-14
4 sur 5
0 votes utiles
Place 46D
Départ Sydney Australia
Arrivée Doha - Doha (DOH)
We were trying to buy upgrade without success even though there were empty seats in business class ????????
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2019-09-18
4.5 sur 5
0 votes utiles
Place 27K
Départ Lewisham
Arrivée Doha - Doha (DOH)
I was pleasantly surprised with the economy seats on this large plane as I usually fly premium economy & was worried about such a long flight in economy. The seats & legroom was good - the staff were fantastic, just as good as I have experienced in business class.
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