Does IndiGo offer a special service for children traveling alone?
On request, IndiGo offers the Flying Solo Service for children who have to travel alone.
What is the required age for a child to qualify for the Flying Solo Service?
Children aged under 5 are not allowed to travel alone and do not qualify for the Flying Solo Service. They must be accompanied by another passenger aged 18 years or more.
Children aged between 5 and 11 (inclusive) can travel alone on all IndiGo flights only if the Flying Solo Service is booked. The Flying Solo Service is mandatory.
Children aged between 12 and 18 can travel alone on all IndiGo flights without restrictions. They do qualify for the Flying Solo Service, but the service is optional.
Flying Solo Service
In the case of connecting flights, children can travel alone with the Flying Solo Service only if the stopover at the transfer airport is less than 6 hours and if the child is booked throughout on IndiGo. The Flying Solo Service is not available, and IndiGo will not accept children traveling alone if the stopover at the transfer airport is more than 6 hours and/or involves a night-stop and/or the connecting flight is operated by another airline.
For the Flying Solo Service, IndiGo will charge the following fee per sector:
Flying Solo Service Fee per Sector
INR 3000 / SGD 75 / AED 225 / THB 1900 / OMR 25 / NPR 4800 / QAR 225 /
/ LKR 7904 / BDT 3810 / KWD 13200 / USD 46 / EUR 39 / GBP 34
At departure, you must accompany your child at check-in at least 2 hours before the scheduled departure of a domestic flight and 4 hours before the scheduled departure of an international flight. You must complete and sign a form, which must include the name and contact details for a parent or guardian, aged 18 or more, who will meet your child at the point of arrival. Valid photo-ID for both you and your child is required at check-in. An IndiGo staff member will take your child to the aircraft, and you must remain at the airport until the flight has departed.
During the flight, the cabin crew will keep an eye on your child and will serve him/her a meal that is included in the Flying Solo Service. Upon arrival, IndiGo ground staff will accompany and assist your child through the arrival process. Your child will be released in the care of the nominated adult, only after checking their photo ID as per the details you mentioned in the form.