Avis sur la compagnie aérienne United Airlines

2015-03-18
3.5 sur 5
Place 33K
Départ Sao Paulo-Aeroporto Internacional Guarulhos (GRU)
Arrivée Chicago-Chicago Ohare Intl (ORD)
Although it's an exit row, the seat by the window doesn't have much extra legroom as the door protrudes into the cabin to hold the evacuation slide. You can leave and access your seat without bothering your flight neighbors.

The sit's width is slightly as the table and the TV set is in the armrests. The good thing is that it's harder for your neighbor to "spill" on your space ;-)

The same is applicable to Seat 33A.
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2015-03-17
4 sur 5
Place 4E
Départ Los Angeles-Los Angeles International(LAX)
Arrivée Shanghai-Pu Dong (PVG)
I'm usually wary of getting a bulkhead seat right next to the galley because of noise issues. However, this was a no-brainer since the footwells in rows 1 and 4 have more room in the footwell. If you're under 6', please do the tall people a favour and do NOT choose these rows. We really need the extra foot space. And happily, the cabin crew working the galley kept the noise to the absolute minimum. UA has been impressing me with its international business service lately. Well done.
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2015-03-17
4 sur 5
Place 2D
Départ Osaka-Kansai International (KIX)
Arrivée San Francisco, CA-San Francisco International (SFO)
The aircraft is wonderful! Big windows and, as noted below, a very quiet ride, especially up front. I didn't have an issue with the windows not blacking out completely as I always sleep with the eyemask on an aircraft. The seats are the same as the former Continental business first product. The service was very attentive and professional - a pleasant surprise. My only gripe was that, being 6'4", (193cm), the foot well is cramped.
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2015-02-28
2.5 sur 5
Place 24a
Départ Houston-George Bush Intercontinental (IAH)
Arrivée Cleveland-Hopkins International (CLE)
A little noisy because the jet engine is four feet away from your head, but I found this seat to be as comfortable as they get now days.
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2015-01-13
3.5 sur 5
Place 1E
Départ Seattle, WA-Seattle-Tacoma International (SEA)
Arrivée Newark-Newark Liberty International (EWR)
This seat is an example of the standard and typical first class seating utilized by United Airlines both domestically within the US and on short-haul international routes. Relatively-speaking, it is an okay seat given the size and type of aircraft (Airbus A320) and on par with that proffered by other airlines utilizing aircraft of similar size domestically. Of course, it is not the same as the lie-flat seat found in business and first class on several of the larger aircraft used domestically by United (e.g. B-757, B-767, B-777 & B-787). Compared to the other seats in first class on this particular aircraft, this seat has the advantage of more personal space because there is only the bulkhead in front of you and thus no seatback that can recline backward into your space (and face). Moreover, as this seat is in the first row, it means you will be among the first passengers to receive inflight services (from the flight attendants) and you'll be among the first few persons off the plane (which can be advantageous if the flight is running late or you have a tight connection). The negatives are: (1) you have no under-seat storage space (because there is no seat in front of you); (2) there is no AV entertainment system; and, (3) you are close to the galley and lavatory. The noise from the galley may be disruptive when in use and you will hear the flushing of the toilet. Additionally, leg room may feel a bit restrictive - particularly if you're a tall person - because there is no under-seat space in front of you in which to place your feet. Also, light emanating from the galley/lavatory area may prove problematic for sleeping during long night flights (when the cabin has otherwise been darkened). Another potential issue of annoyance is the likelihood of overhearing the conversations and banter of the flight attendants who are hanging out in the galley area during lulls in inflight services. I don't begrudge them the right to socialize but, I as a passenger should not be subjected to hearing personal and private discussions and opinions about diverse topics of no interest or relevancy to me. If you do not have any way to "mute" or "tune out" the unwanted conversation then it may prove annoying to overhear. The problem is that you don't have much choice in the matter because you cannot simply move your seat and there is no AV entertainment system that you can utilize to “drown out” the noise. Obviously, if you have your own entertainment device - use it! This is about all I can say about the seat itself aside from observing that the finish/cover is leather and the cushion is sufficiently supportive and comfortable. Realistically, to some degree, one's perception of how good a seat is will be determined by the level of service and treatment provided by the flight attendants. If you have good service and are treated well - you'll feel more positive about the seat. Conversely, if service is shoddy and you're treated poorly - then you'll feel more negative about things. On my flight service was relatively good. The only other observation I'll mention is that the overhead storage space for our carry-on baggage had been taken over by the luggage of the flight attendants which forced us to find storage space elsewhere nearby (and thus take away storage space intended for other passengers).
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2015-01-11
4 sur 5
Place 1E
Départ Newark-Newark Liberty International (EWR)
Arrivée Seattle, WA-Seattle-Tacoma International (SEA)
This seat (1E) is an example of the standard and typical first class seating utilized by United Airlines both domestically within the US and on short-haul international routes. Relatively-speaking, it is an okay seat given the size and type of aircraft (Boeing 737-900) and on par with that proffered by other airlines utilizing aircraft of similar size domestically. Of course, it is not the same as the lie-flat seat found in business and first class on several of the larger aircraft used domestically by United (e.g. B-757, B-767, B-777 & B-787). Compared to the other seats in first class on this particular aircraft, this seat has the advantage of more personal space because there is only the bulkhead in front of you and thus no seatback that can recline backward into your space (towards your face). Moreover, as this seat is in the first row, it means you will be among the first passengers to receive inflight services (from the flight attendants) and you'll be among the first few persons off the plane (which can be advantageous if the flight is running late or you have a tight connection). The negatives are that you have no under-seat storage space (because there is no seat in front of you) and you are close to the galley and lavatory. The noise from the galley may be disruptive when in use and you will hear the flushing of the toilet. Additionally, leg room may feel a bit restrictive - particularly if you're a tall person - because there is no under-seat space in front of you in which to place your feet. Also, light emanating from the galley/lavatory area may prove problematic for sleeping during long night flights (when the cabin has otherwise been darkened). Another potential issue of annoyance is the likelihood of overhearing the conversations and banter of the flight attendants who are hanging out in the galley area during lulls in inflight services. I don't begrudge them the right to socialize but, I as a passenger should not be subjected to hearing personal and private discussions and opinions about diverse topics of no interest or relevancy to me. If you do not have any way to "mute" or "tune out" the unwanted conversation then it may prove annoying to overhear. The problem is that you don't have much choice in the matter because you cannot simply move your seat. Obviously, if the airplane has an AV entertainment system - use it! Or, if have your own entertainment device - use it! This is about all I can say about the seat itself aside from observing that the finish/cover is leather and the cushion is sufficiently supportive and comfortable. Realistically, to some degree, one's perception of how good a seat is will be determined by the level of service and treatment provided by the flight attendants. If you have good service and are treated well - you'll feel more positive about the seat. Conversely, if service is shoddy and you're treated poorly - then you'll feel more negative about things. On my flight service was relatively good. The only two other observations I'll mention was the AV entertainment system had issues and the overhead storage space for our carry-on baggage had been taken over by the luggage of the flight attendants which forced us to find storage space elsewhere nearby (and thus take away storage space intended for other passengers).
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2015-01-05
3.5 sur 5
Place 6H
Départ Sao Paulo-Aeroporto Internacional Guarulhos(GRU)
Arrivée Washington, DC-Washington Dulles International(IAD)
It´s much better than couch for sure, but the service could be better. Space and flat bad are reasonable as the entertainment system with reasonable choices. It´s Ok for an USA company.
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2014-12-17
2.5 sur 5
Place 11c
Départ Chicago
Arrivée Nashville
Beware is right. Seat feels like it's leaning forward and leg room is tighter than normal. Any seat in front of the emergency row is usually bad on smaller planes.
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2014-12-13
2 sur 5
Place 18D
Départ Greenville-Greenville-Spartanburg International(GSP)
Arrivée Washington, DC-Washington Dulles International (IAD)
If this was a "Good" seat, I can only thank God I didn't get a "Beware" or even normal seat. It was narrow, so my seat buddy in 18C and I were "elbow jousting" the whole flight. Exit row seats are great as they are more stable in rough flights, and we had a good bit of constant turbulance, so beverage service never even got to us. NOT worth the upgrade price
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2014-12-09
2.5 sur 5
Place 21A
Départ San Francisco, CA-San Francisco International(SFO)
Arrivée Seoul-Incheon International(ICN)
This seat was one of the more forward Economy seats on UA's flight from SFO to Incheon. United didn't sell out, so the middle seat next to me was empty. This seat would be uncomfortable on a full flight, as would all of Economy and Economy plus. But given the situation, this sear is in a convenient spot, close enough to the toilet and the galley, but not on top of it, with a good view of both main screen and smaller video screen. Nothing that UA did changed my view that UA's economy is drab these days with shockingly bad food and expensive alcoholic drinks (US$7 for a domestic beer). It didn't appear that Economy plus was much better. Leg room is inadequate, given I am short and still find the seats cramped. The selection of movies was acceptable- I did not download the app to browse through UA entertainment on line. There are no power plugs in Economy and I needed to save my battery power for work.
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