Avis sur la compagnie aérienne United Airlines

Bussiness class seats are ideal for working or resting. The upper cabin of this airplane gives passengers in these area more privacity and the sensation of peace.

Glad I only had to do a short hop from SYD to MEL in this clunker. The seats may have been cutting edge 20 years ago, but they are horribly dated. I had avoided taking UA to SYD in the first place, opting instead for NZ via HNL. For a short hop it was fine, but I wouldn't want to try to get any serious sleep in these seats. Am eager to try UA's new J class seats, which seem to be getting favourable reviews.

Thanks to the oil boom in Alberta, the UA/Skywest service from Edmonton to Chicago has been upgraded to an Embraer configured with a small business class. Very comfortable seat for solo travelers. No entertainment on board, so an iPod and a good book are essential! I actually connected on to Miami that same day and got the exact same aircraft again, coincidentally!

A much better kept plane than its big brother, the 747. Seat was very comfortable. Service from elderly (and self-deprecating) flight crew was very attentive and genuine. Duvet covers are synthetic fibres, which can make sleeping a bit uncomfortable for some. I am looking forward to flying UA's new F class product in the future to compare.

I flew this plane before UA had begun its conversion to new seats. Not a moment too soon! The first class seat was a major disappointment. Yes, it did go fully flat and allowed me to catch a few hours of sleep on the way to Tokyo, but I had to concentrate on not fixating as to how filthy the seat was when I slept. The upholstery is showing its age and there are stains -- unidentifiable to the naked eye -- ground into the fabric. There were still crumbs around the seat that did not look particularly fresh. I don't think it was the result of a poor cleaning in BKK but rather poor maintenance all around.