Avis sur la compagnie aérienne LOT Polish Airlines

First time with LOT for any flight and picked deliberately to try them. The aircraft first, I have flown on Embraer models before with other carriers and I love them as a plane, compact, neat and tidy and very comfortable for a short haul commuter. Seats are very comfortable and for me have one of the best padded areas around the head and height adjustable head rests of any economy seat. Also they are like a little pocket rocket, blast along the runway and massive rate and angle of climb and very quiet for a cabin.

My seat 18A in particular, was last row and left hand window. Great view out windows and good view of trailing edge and flap operation if you like watching the moving parts at work. Also only one toilet on the plane and you are very close to it so a bonus. Many smaller regional commuters in Europe park on the aprons and you are transported to and from aircraft by bus. In most cases the rear door is opened as well and if that happens you are right there. Leg room for me as a big guy was fine and could stretch legs forward under seat as well.

Attendants on LOT, mixed response. I made four flights in four days with them and was 50/50. Some were perfect especially the younger ones, but were some very senior cabin attendants too and nothing against their age, just they had an air of superiority about them, almost as if they were doing you a favour by being there, rather than the other way round as a paying client. Service was efficient but very basic as you would expect on an 80 minute flight. Mix of freebies, water, coffee and a chocolate then a paid service run for those who wanted something more elaborate. Overall enjoyable flight on a great little aircraft.

Seatguru does not have a good map for this flight. We had a plane configured 2-4-2. The seats were unbelievably narrow. There is no way in which anyone with a waist size of 40 or above could fit. The flight staff were polite but the desk staff in Chicago had no idea what was going on during the usual forwarding delay.

Great flight. Seats comfortable, service was excellent, stewards were courteous and professional. Wide selection of new release movies. Polish Customs / Immigration was a joy,

it was a good flight i say it was an avrage bussiness class seat the saff was excelent

This is an exit row seat which costs more. It is very tight, and the wall of the plane curves in so it is difficult to stretch your legs straight; you have to turn them to the left, which became uncomfortable during the flight. I actually left this seat to sit in another empty economy seat because I became claustrophobic. That seat was better, tight, but not as bad as 20J. My husband, who is 6'3" sat in 20H, and he was very happy with the seat. No problem with stretching his long legs.

Clean and very comfortable

Very good aircraft for short trip.

Service was excellent just wish that the seats were wider.

What can I say except it's a typical commuter aircraft. Flight crew was super, served breakfast after T/O and went to feed the economy section on this short 1 hour flight. I was the only person in Business class so I have no complaints. Crew was great, on time and had all my bags on arrival. Couldn't ask for anything more. Flying like it used to be...perfect. There is no inflight entertainment except for the crew.

Absolutely the best kept secret in the airline business. Inflight crew was super efficient, no complaints. Upon arrival in WAW I was greeted and escorted to my connecting flight to PRG. Super service the entire trip and all three bags arrived in PRG with me. I have never experienced this type of service flying BC on any airline. I simply can't find enough good words for LOT. I have started using LOT and WAW as my European transfer hub. Travel I\s made so simple flying LOT especially the 787-8, super airplane, love it and LOT.