China Southern Airlines Bagage et bagage à main

What is the carry-on allowance?

As a general rule, the carry-on allowance for China Southern Airlines is established by weight, size, or number of pieces:

Travel ClassNumber of PiecesMaximum Weight
per Piece
Maximum Size
per Piece
Economy, Premium Economy, Business15 kg115 cm (45 in)
(L+W+H)
First2

Should your hand baggage exceed any of the above-mentioned limits, the flight staff is entitled to deny its carriage in the cabin, and you will have to register it as checked luggage. If the free checked baggage allowance is exceeded, you will need to pay excess baggage fees.

In addition to the above, you may also carry the following items free of charge: a small handbag, briefcase or backpack, a laptop, a coat or blanket, a small camera, an umbrella or walking stick, baby food/crib for the flight.

It is highly recommended that you include in your carry-on baggage all the valuables you might want to transport (important documents, precious metals, jewelry, cash etc.). Placing them in the checked baggage should be seen as a possible risk, and their eventual damage or loss fall entirely on you.

What is the free checked baggage allowance?

There are many criteria based on which the free checked baggage allowance is established (such as the class of travel, the route, whether the flight is domestic or international, if the passenger is an adult, an infant, or a member of the Sky Pearl Club etc.):

Free Checked Baggage Allowance
Domestic Flights (Weight Concept)
RouteEconomyPremium
Economy
BusinessFirstMaximum Size
per Piece
Within
China
10 kg20 kg30 kg40 kg100 x 60 x 40 cm
(L x W x H)
International & Regional Flights (Piece Concept)
RouteEconomyPremium
Economy
BusinessFirstMaximum Size
per Piece
Zone 12 x 23 kg2 x 23 kg2 x 32 kg3 x 23 kg158 cm (62 in)
(L+W+H)
Zone 21 x 32 k1 x 32 k2 x 32 kg3 x 23 kg
Zone 32 x 23 kg2 x 23 kg2 x 32 kg3 x 23 kg
Zone 41 x 23 kg2 x 23 kg3 x 23 kg3 x 23 kg
Zone 51 x 23 kg2 x 32 kg3 x 23 kg
Zone 1: routes to/from Japan, America, Oceania, Russia, Dubai (except URC/LHW – DXB routes – Premium Economy Class – 1 x 32 kg; Economy Class – 1 x 23 kg); routes from Singapore to Mainland China.
Zone 2: Middle/West Asia routes (Iran, Pakistan, Tajikistan, Kyrgyzstan, Kazakhstan, Uzbekistan, Turkmenistan, Azerbaijan, Georgia).
Zone 3: Nairobi routes (except Mauritius).
Zone 4: all other international routes.
Zone 5: routes from Korea to China.

For a domestic segment of an international journey, the free baggage allowance will be calculated in accordance with that of international journey.

Excess Baggage Fees

Depending on whether the route is domestic or international, your checked baggage will be charged whether on the Weight Concept, or on the Piece Concept.

On domestic routes, the rate for the overweight baggage is 1.5% of the applicable one-way Economy class ticket on the day of billing per kilogram, calculated in CNY currency. However, on national routes, one piece of checked baggage must not exceed 50 kg.

International flights have their maximum values set depending on whether the US is involved or not in the route, regardless of the fact that we are talking about an international, regional or domestic flight connecting with them:

  • When US routes are involved, the maximum weight of each piece is set to 45 kg (90 lbs), while its total linear dimensions must be under 300 cm.
  • When US routes are not involved, each piece of checked baggage must not exceed 32 kg (70 lbs), and its total linear dimensions must not be above 158 cm.

All international and regional flights carried by China Southern Airlines will have their excess baggage fees established on a piece-based system, as follows:

  Excess Baggage Fees – Zone 1 & Zone 3
 Excess Baggage  Economy & Premium EconomyBusiness & First 
 1st additional piece Up to 158 cmUp to 23 kg – 1000 CNYUp to 32 kg – 1000 CNY
 2nd+ additional piece Up to 158 cmUp to 23 kg – 2000 CNYUp to 32 kg – 2000 CNY
 Overweight piece  23-32 kgZone 1 – 1000 CNY
Zone 3 – 2000 CNY
 –
 32-45 kg  3000 CNY
 Oversized piece 159-300 cm  1000 CNY
Zone 1: routes to/from Japan, America, Oceania, Russia, Dubai; routes from Singapore to Mainland China.
Zone 3: Turkey and Nairobi routes (except Mauritius).
Excess Baggage Fees – Zone 2
Excess BaggageAll Classes
1st additional pieceUp to 32 kg and 158 cm450 CNY
2nd+ additional pieceUp to 32 kg and 158 cm1300 CNY
Overweight piece32-45 kg3000 CNY
Oversized piece159-300 cm1000 CNY
Zone 2: Middle/West Asia routes.
  Excess Baggage Fees – Zone 4
 Excess Baggage  Economy & Premium EconomyBusiness & First 
 1st additional piece Up to 158 cmUp to 23 kg – 450 CNYUp to 32 kg – 450 CNY
 2nd+ additional piece Up to 158 cmUp to 23 kg – 1300 CNYUp to 32 kg – 1300 CNY
 Overweight piece  23-32 kg1000 CNY –
 32-45 kg 3000 CNY
 Oversized piece 159-300 cm 1000 CNY
Zone 4: all other international routes.

Sports Equipment

Golf, ski, fishing, surfing and windsurfing equipment are considered special baggage and will be treated accordingly, meaning they will be subject to special regulations and charges:

  • Golf equipment:
    • Domestic – If not included in the free baggage allowance, up to 15 kg, the charge is calculated based on the fee for 6 kg of excess baggage, and, for every kilogram in excess of the 15 kg, the general excess baggage fee applies. If included in the free baggage allowance, the overweight baggage shall be subject to the above-mentioned special charge or the general charge for excess baggage, whichever is less.
    • International – One set up to 23 kg and 158 cm free of charge. If the free checked baggage allowance is exceeded, general excess baggage fees apply.
  • Ski equipment:
    • Domestic – If not included in the free baggage allowance, the charge for one set is calculated based on the fee for 3 kg of excess baggage. If included in the free baggage allowance, the overweight baggage shall be subject to the above-mentioned special charge or the general charge for excess baggage, whichever is less. For any additional set of ski equipment, the charge shall be subject to the general excess baggage fee.
    • International – One set up to 23 kg and 203 cm (80 in) free of charge. If the free checked baggage allowance is exceeded, general excess baggage fees apply.
  • Fishing equipment:
    • Domestic – If not included in the free baggage allowance, the charge for one set up to 15 kg is calculated based on the fee for 4 kg of excess baggage, and, for every kilogram in excess of the 15 kg, the general excess baggage fee applies. If included in the free baggage allowance, the overweight baggage shall be subject to the above-mentioned special charge or the general charge for excess baggage, whichever is less.
    • International – Fishing equipment should be included in the free baggage allowance as an item of baggage with a size of 158 cm (62 in). If the free checked baggage allowance is exceeded, general excess baggage fees apply.
  • Surfing and windsurfing equipment – prior agreement should be obtained:
    • Domestic: For a surfboard with perimeters of no more than 277 cm (109 in), the charge should be calculated based on the fee for 5 kg of excess baggage. For a surfboard with perimeters exceeding 277 cm (109 in), the charge should be calculated based on the fee for 8 kg of excess baggage. For any additional surfboards, the charge shall be subject to the general excess baggage fee.
    • International: Surfboards with perimeters of no more than 300 cm (118 in) are not included in the free baggage allowance, and general excess baggage fees apply.

Baggage Services

Currently, the Lost and Found Baggage Service is only available in Guangzhou Baiyun International Airport, but you if find yourself in the situation of having lost a piece of your luggage, you can call China Southern Airlines call center (020-95539), the Domestic Baggage Tracing Department located in Guangzhou (020-86122921), or the International Baggage Tracing Department (at 020-86122913).

Once you acknowledged the loss or damage of your baggage, you should immediately contact the airport service counter, to allow the searching process to commence in the shortest time possible. However, if the loss or damage of your luggage is not clearly the airline’s fault, you will not be compensated for it.

After informing the airport’s staff about the situation, you may be required to fill in a Lost Baggage Form. Later on, if you want to check the status of your lost luggage, you can make use of the Online Baggage Inquiry Service, by accessing China Southern Airlines’ website.

When found, the lost item(s) will be sent to any address appointed by you, or handed over any person that shall provide the relevant documentation (ID card, letter of attorney etc.) proving the rightful owner of the baggage entitled them to pick it up and retrieve it.

Unclaimed lost items, whether they were reported or not, are stored by the airline for 30 days in the Baggage Tracing Department. After this period expires, the airline reserves its right to dispose of the items as they see fit.

More information here >>