Avis sur la compagnie aérienne China Southern Airlines

2019-08-17
3 sur 5
0 votes utiles
Place58G
DépartGuangzhou - New Baiyun (CAN)
ArrivéeChristchurch - Christchurch International (CHC)
The Dreamliner definitely represents a major step forward for passenger comfort. The lighting in particular is impressive; reducing glare and, by extension, stress. The window light modification functionality is amazing. Overall comfortable experience, or rather as comfortable as it ever can be on a 10 hour flight when you're travelling down the back! The service was ok - China Airlines crews are conscientious and polite, if rather challenged by their rapport with the English language at times. Food is basic. They need to stop serving pre-sweetened coffee - many people do not use sugar and don't like someone deciding that in fact they do! Flight overall was fine.
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2019-07-08
4 sur 5
0 votes utiles
Place14d
DépartLos Angeles - Los Angeles International (LAX)
ArrivéeGuangzhou - New Baiyun (CAN)
Seat comfortable, but getting into ones space might be difficult for people who are a little more "hefty". Had a lumbar massager, and when fully lie flat was a bit more comfortable than most.
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2019-06-27
4.5 sur 5
0 votes utiles
Place14d
DépartLos Angeles - Los Angeles International (LAX)
ArrivéeGuangzhou - New Baiyun (CAN)
If you are chubby, you may have a problem getting in and out of your seating area.
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2019-05-28
4 sur 5
0 votes utiles
Place53D
DépartAuckland - Auckland International (AKL)
ArrivéeGuangzhou - China
I did not recline my chair as the passenger behind kept pushing my chair forward. The air crew were attentive, and the craft itself was clean throughout: especially in the toilets
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2019-05-08
4 sur 5
0 votes utiles
Place15A
DépartAuckland - Auckland International (AKL)
ArrivéeGuangzhou - New Baiyun (CAN)
Arrived to airport and check in was easy and fast. Up to Strata Lounge, nicely laid out and quiet. Had a good breakfast, then onto boarding. This went well and greeted by hostesses, into seat. Everything looked clean and good. So settled myself in and familiarised myself with seat etc. Not too hard for Media system but I will say lack of w=quantity and quality of films and tv shows, but adequate. Could see screen well, and plane route following was easy. I had preempted lack of media stuff and took my iPad filled up :) Seat was comfortable and enough room to lie down easily (1.76cm) so was happy. The facility of blacking out windows with a button was good to. The only thing that really put the cat amounts the pigeons was the food was not really up to standard, I expected a tad better from Auckland suppliers. Oh well part of the problem was the hostesses obviously lacked in preparation skills- my first course - Mushrooms in a croissant and eggs with a grilled tomato ...... well that was a bit of a mission. Egg an upside down cup was cold, mushrooms and sauce nice but nearly needed a dental repair with pastry ....... good for foundation work :) boy was it like a rock, couldn’t even cut it with a knife!!! Food overall was sad and really China Southern needs to train there staff on how to prepare and heat food. Also we got a heated towelette 4 times on the flight ONLY 1st time was hot rest were cold ........ hmmmmm! Overall service was reasonable but food was really bad.
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2019-05-02
4.5 sur 5
0 votes utiles
Place35H
DépartShenzhen - Shenzhen (SZX)
ArrivéeBangkok - Suvarnabhumi International (BKK)
Flew with China Southern Airlines from Shenzhen to Bangkok. On 2nd May 2019. A very enjoyable flight. The staff made us feel welcome and spoke very good English. The seats were very comfortable with plenty of leg room. We loved the food.it was very edible. We could not fault this flight from the minute we boarded to the time we landed. Looking forward to flying with China Southern again.
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2019-04-11
4 sur 5
0 votes utiles
Place36K
DépartAuckland - Auckland International (AKL)
ArrivéeGuangzhou - New Baiyun (CAN)
I wanted to sit by the aisle so I was happy. The seat had plenty of legroom for my long legs. The entertainment was okay. There were some good movies and some puzzles I liked doing. I enjoyed watching the progress of the plane on the flight path screen. The service was good although it was often hard to understand the air hostesses and I'm not sure they understood English all that well. The in-flight announcement system was loud enough and spoken in both Mandarin and English but I found the English sentences quite hard to understand.
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2019-02-10
4 sur 5
0 votes utiles
Place31A
DépartShenzhen - Shenzhen (SZX)
ArrivéeBeijing - Beijing Capital Int. (PEK)
Window seat in Premium Economy right behind the wall of Business. Extra leg space, enough to stretch, no storage, monitor is stoved in armrest. Attentive and friendly crew, clean cabin.
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2018-12-10
3.5 sur 5
0 votes utiles
Place33H
DépartSingapore - Changi (SIN)
ArrivéeGuangzhou - New Baiyun (CAN)
Photos
Seat was comfortable and plenty of legroom
The plane is rather old,don't expect those typical leather seat.
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2018-11-13
3.5 sur 5
0 votes utiles
Place1f
DépartGuangzhou - New Baiyun (CAN)
ArrivéeLangkawi - Langakawi Intl (LGK)
Aged plane a bit tatty ok legroom no fully reclining seats no tv screens however tablets available food good service impeccable
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