Plan de cabine Alitalia Airlines – Air One Airbus A330 200

Passengers themselves are inconsiderate. During meal times many did not return their seats to their original position unless the flight attendant asked them to move their seats. I paid extra to choose window seats for my family and self. There was no difference. The aisle space is so limited that you need to be vigilant to avoid getting hit by service cart or people walking. The crew was aloof and did their require service for meals, nothing more, nothing less. At the moment of collecting the luggage someone had taken it and thanks to recognizable ID we were able to retrieve it. There should be supervision at the exit to prevent stolen luggage. Overall experience was terrible. If traveling to Europe again will avoid choosing Alitalia

I paid extra for this seat which is characterized as a comfort seat. Alitalia actually billed me twice. The seat has a three inch wide plastic panel attached to the inside of the aisle side of the seat. It was impossible for this 75 year old to sit down! The person in the window seat switched with me. I have NEVER been so uncomfortable on an airplane and I have flown a lot! Never again on Alitalia! Video monitor was broken and would not stay upright.

Alitalia economy plus is a joke, very uncomfortable seats, mediocre food and gost hostess. No good entertainment, no amenity kit, no WiFi as they advertise. Very rude crew. My footrest was broken, the hostess told me tha she will send a men, nobody came, I stayed all flight with the foot rest half open. Nobody around if you need a drink or anything. The seats are smaller of other premium economy airlines, but you are paying more, it is not worth it!!!

I called and was given seat 28c on my outboud flight to Rome. You show 21c, please notify me which is correct. I cannot find 28c on your seat diagram. Your agent told me I must be looking at the wrong thing, I don't thnk so. I can't rate the seat because I haven't flown yet.

The aircraft was comfortable. The service was good. There was effort put into the preparation of the food. The cabin was a little warm, and the touchscreen was difficult to operate, but THE FLIGHT ARRIVED ON TIME - IN FACT A LITTLE EARLY. These days, that deserves an A+.

The space feels a little cramped. All replace absolute privacy and perfectly level and comfortable seat for sleeping. The food was excellent. Flight attendant feels a little impersonal, laughter must enforce passenger. Serving and service in general was very brisk.

Excelente atención, pero los asientos son poco cómodos, igual estoy agradecida por la atención

A short flight so very difficult to assess full range of services but what we had was quite good.

Just not even close to the comfort and service of our return flight, which was on Delta.

I was impressed with the leg room and the service.