Avis sur la compagnie aérienne Thomas Cook Airlines

2019-10-12
3.5 sur 5
Place 2d
Départ Las Palmas - Gran Canaria (LPA)
Arrivée Bergen - Bergen Airport, Flesland (BGO)
Plenty of leg room, table that folded out of the armrest, but the seats were a bit dirty. A bit close to the front toilet, but not too many use the front toilet as there are plenty further back so IT was not too annoying. Traveled with children (8yrs of age) and they were happy being able to stand up in front of their seats to stretch their legs.
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2019-09-07
4 sur 5
Place 11c
Départ Norrköping
Arrivée Palma Mallorca - Son Sant Joan Airport (PMI)
Photos
Very good airplane and Very serviceminded
crew.
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2019-05-15
4.5 sur 5
Place 13a
Départ Glasgow - Glasgow International (GLA)
Arrivée Orlando
Flybe from Glasgow to Manchester very good. Manchester to Orlando flight had slight delay ,not a problem, boarding was a bit of a mess caused by staff not fully trained possibly? Flight was very good and cabin staff excellent.
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2019-05-13
4 sur 5
Place 5F
Départ Arrecife - Lanzarote (ACE)
Arrivée Bristol - Bristol (BRS)
Very good flight, departed on time and arrived 15mins ahead of schedule. Pleasant crew on board, nice and clean.
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2019-05-10
1 sur 5
Place 3E
Départ London Gatwick
Arrivée Dalaman - Dalaman (DLM)
Delayed flight. MT560 - May 02 - 2019 Constant incorrect information in the airport when TCook new well the flight was delayed from 3.25pm until 19.00. They new where our plane was at 2.30pm. I have proof. Only when I sent a tweet was I told the truth. Booked their Premium Economy - but never again. On board - Dreadful legroom. Pay extra for an Exit seat. Constant queues for the toilet.
The food service was atrocious - many of us in Premium Economy were not even on the list for a meal. My wife was offered Cheese and Biscuits. It is NOT Premium Economy in the true sense. No entertainment. I have flown with TC for 10 years always paying extra for an Exit Seat but sadly, in my opinion, this airline has deteriorated in the last 3 years. Charge more, offer a better service. EG; Turkish Airlines - yes, they are scheduled flights via Istanbul but pricing is as competative and the whole on board experience is far superior - good food, own screens, films to choose from.
Regretably I have 2 more flights booked with TC but the last one will be with Turkish Airlines. Being treated like cattle is no longer acceptable to me.
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2019-05-05
4 sur 5
Place 6F
Départ Bristol
Arrivée Arrecife - Lanzarote (ACE)
Very good flight, enough leg room, clean and tidy aircraft
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2019-03-23
3 sur 5
Place 5d
Départ Newcastle - Newcastle Airport (NCL)
Arrivée Tenerife - Sur Reina Sofia (TFS)
Did a return to and from above ,very surprised at the experience.Flown with Tcx before on their old 757s,this a321 was far superior.Not quite as much room as on jet2 but not far off.Both ways aircraft clean and both crews were good ,not to pushy in selling like other charter carriers.Food selection not extensive but not to bad.No drop down maps like on other 321s,good information from flight deck out going,not to much on return.Both flights a little late take off but arrived near enough on time.Seats could do with a little more padding the seats in front do not stop you from getting a decent stretch.Prices of goods average with prompt service from both crews.The four and half duration is about my limit,but we would not hesitate to use Thomas Cook again and their prices compared to other carriers are very good
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2019-02-08
4 sur 5
Place 27A
Départ Manchester - Manchester (MAN)
Arrivée St Lucia - Hewanorra (UVF)
Enjoyed my flight to St Lucia. The seat I had was great with plenty leg room. Flight attendants were attentive. Food delicious.
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2018-12-12
3.5 sur 5
Place 8G
Départ London - London Gatwick (LGW)
Arrivée Cape Town - Cape Town International (CPT)
Beware passenger using loo walk past continuously, good seats for a premium price but if you stretch your legs people will trip over them.
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2018-10-26
1 sur 5
Place 6b
Départ Manchester - Manchester (MAN)
Arrivée Las Palmas - Gran Canaria (LPA)
I was thankful that my flight was a little over 4 hrs the seat had very little room. Being over 6 feet tall the space between my seat and the one in front was far too small my knees were catching it. This coupled with the late departure didn't help.
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