Japan Airlines (JAL) contact information

Founded in 1951, Japan Airlines is Japan's flag carrier, with its headquarters in Shinagawa, Tokyo, Japan. It currently operates a fleet of 234 aircraft serving 56 international routes and 126 domestic routes.

Japan Airlines operates 234 passenger planes, while its subsidiaries’ fleets consist of 63 aircraft:
  • 4 Airbus A350-900                                                        ● 62 Boeing 737-800 (JTA - 12 aircraft)
  • 17 Boeing 787-9 Dreamliner                                        ● 14 Embraer ERJ-190 (J-Air)
  • 25 Boeing 787-8 Dreamliner                                        ● 18 Embraer ERJ-170 (J-Air)
  • 4 Boeing 777-300                                                        ● 5 Bombardier DHC8 Q400 (RAC)
  • 13 Boeing 777-300ER                                                  ● 6 Saab 340B (JAC, HAC)
  • 12 Boeing 777-200                                                      ● 6 ATR 42 600 (JAC)
  • 11 Boeing 777-200ER                                                  ● 2 ATR 72 600 (JAC)
  • 6 Boeing 767-300
  • 29 Boeing 767-300ER
Pending orders include the following 67 aircraft:
  • 14 Airbus A350-900
  • 13 Airbus A350-1000
  • 3 Boeing 787-8
  • 3 Boeing 787-9
  • 32 Mitsubishi SpaceJet M90
  • 2 ATR 42 600

General information

CodeJL
Website http://www.jal.com/
Lounge JAL Lounge
Alliance Oneworld

Phone numbers

  • JAL Domestic Reservations & Information: 0570-025-121 (toll)
  • JAL International Reservations & Information: 03-6733-3062 (toll)
  • 24-hour Flight Information Service (SKY NAVI): 0120-747-222 (toll free)
  • For additional phone numbers, please visit this page.

Frequent flyer programs

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