Avis sur la compagnie aérienne American Airlines

I have taken flight 334 twice in the past 2 years. This is a direct flight with over 9 hours in the air so drat comfort is important. The business class lie flat seats on this plane worked well for me. An easy to reach touch screen allowed me to make adjustments to the seat pitch, height and length. This particular seat had a shoulder harness on the seat belt and the seat faced forward in a herringbone layout. Curiously not all the forward facing seats in business class had a shoulder harness. Two windows were in view from the seat. The screen was at a good height for entertainment. Bose noise cancelling headphones are provided. I wore them to sleep. The ADA restroom was one seat behind mr which was great because it is larger than a typical airplane restroom. Being close to the galley sometimes made foot traffic a bit awkward but the flight attendant did not seem to mind. Overall a good seat for a long flight.

Good backward facing seat . About what i expected . Much better than the Backward seats on British air

Great location- exit row - plenty of room to stretch your legs. Fixed arm rests, would not be comfortable for a large person

Terrible airplane. The 3-4-3 seat configuration is the worst among all airplanes. Very narrow, short legroom. Window seats are awful since you have to disturb two people to go to the restroom. Getting up from the window seat and reaching the aisle is a feat in itself. Do you want an aisle seat? Please pay 135€ (on top of the 1900€ I had paid for the 2-way trip). I visit the US a few times per year and AA is the absolute worst. Never again, thank you very much.

Worst experience ever.

Great aircraft in good condition.

If you have to sit together, this is an adequate seat in business class. You don't feel cramped, the seats recline fully into beds, and you have a nice view from the window. We were a bit concerned because of the proximity to the lavatory, but that never was an issue.

This is the worst seat possible on this aircraft. AA somehow classifies this seat as Main Cabin Extra because it has a little extra leg room, but that doesn’t even come close to making up for the cons. No window, no recline, huge piece of the fuselage juts into this seat which makes it impossible to sit with your shoulders facing forward. I typically fly in business and God I know why after this flight. AA should be ashamed of themselves for labeling this as MCE and charging a premium.

Due to weather en route, the flight was about 16.5 hours. The seat was surprisingly comfortable for economy class. The entertainment system was great and responsive. There was a universal power outlet and USB port at every seat. The seat itself was pleasantly soft and I didn’t find my bum sore during the flight. The recline was greater than expected and left me able to sleep decently comfortably without my head falling forward. The headrest was really nice with height and tilt adjustment and wings for leaning your head against. The width of the seat was sufficient for my narrow frame. At 6’1” the pitch was pretty tight for nearly 17 hours. If they gave you just one more inch and made the pitch 32”, it would make a world of difference. The lavatories were clean and functional. There was never a wait except at the very end when half the plane goes to the bathroom at the same time. The flight attendants were friendly and attentive. Unfortunately the flight was very poorly catered and the flight attendants were profusely apologetic. They ran out of dinners and breakfasts as well as consumables like cups and trays. From the sound of it, they had tons of problems in business class too. I don’t know if that was an American problem or a catering contractor problem, but the flight attendants did a good job of trying to handle the hand they were dealt.

I have very mixed feeling about the flight. First the American flight was late arriving at my airport, so we were rushed to get aboard to not be too late taking off. That's fine except once boarded we sat for 45 mins because the flight computer needed to be reset. First they tried a soft reboot, but that didn't resolve the issue we were told, so they had to do a hard reboot, turning the plane entirely off for 6-7 mins then restarting everything. Fortunately it worked and 10 mins later, we were up in the air. The plane and my seat were fine. Comfortable and had decent room both width and leg room. The young man sitting next to me was pretty tall and he could def have used a little more leg room. The flight attendants were very friendly. I would have given American better service rating, except for once we landed an hour late, we didn't even get to go directly to the LAX terminal. Instead we ended up at some small satellite terminal, had to wait for buses to pick us up and take us to the main terminal, making many passengers even more late and frantic to catch their connection flights. So there were definitely pros and cons to the flight and American airlines.