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12 votes utiles
What a pleasant surprise to fly with TAAG, after reading mostly bad reviews. I checked in online 36 hours before the flight. Boarding went fine. Flight attendants were polite (though not overly friendly). I sat at the emergency exit during the first leg of my flight and had huge leg room. Note that it is colder there, so be prepared. Also, no window aligned with the seat, but a tiny window in the emergency exit's door, gave me a bit of a view when I stretched forward. The blanket supplied is thin but warm.
My seat was in the first row after business class and I was served (first in economy)a warm meal with the option of fish or chicken. I had chicken which was tasty and looked good too.
The tray and TV comes out of the arm rest, but that's no problem. TV control did not work but no problem, as it is a touch screen. Not as many movie options, but really enough to choose from. USB charging port was broken though.
Flights attendants were really polite and had no problem when I asked for another bottle of water, even when leaving the aeroplane after landing.
The second leg of my flight was just as good in row 22. There was only a fish however, but also good and tasty. More than enough leg room (I am 1.68m tall) and good recline. Both flights were a pleasure.
Luanda airport is better than I expected. More thorough security check than OR Tambo and be prepared to open your hand luggage and have it jostled around a bit.
No aircon in the waiting area, so really hot, even at 9pm (May) Keep your eye on the TV screen to see when you have to start boarding, as all announcements are in Portuguese. Buses took us to and from the aeroplanes and boarding also went smooth.
Quite a long que at Porto airport, so try and get off the plane as quickly as possible, to avid waiting too long.
All in all a very good experience and will fly TAAG again without any hesitation.
12 a trouvé ce commentaire utile. Il était utile pour vous ? Oui
10 votes utiles
The seat map on your website and on the TAAG online check-in webpage is incorrect. I selected seats online in row 15 assuming that they would be next to the emergency exit providing more leg room. However, the first row behind business class next to the emergency exit is row 12 and row 15 did not provide the extra leg room I wanted.. The air hostessess simply shrugged cluelessly.
10 a trouvé ce commentaire utile. Il était utile pour vous ? Oui
4 votes utiles
Very comfortable Aircraft (fairly new) however the service was below average compared to competitors. The crew were polite, but rather unfriendly and disappeared after serving dinner only to reappear hours later to serve breakfast. Almost a case of “ we do not like doing this work but we have been forced to” ??? Price of ticket very competitive. I would recommend this Airline company and flight.
4 a trouvé ce commentaire utile. Il était utile pour vous ? Oui
1 votes utiles
For an economy class, i really got a good surprise with the leg room. The food was amaizing, i really liked the originality (local touch). The entertainment was good and the service great. I will surely use TAAG again.
1 a trouvé ce commentaire utile. Il était utile pour vous ? Oui
36 votes utiles
Nice new aircraft. 3-3-3 configuration. What a difference compared to KLM for instance, (where the aisles are ridiclously narrow and the seats force you to hang over your neighbour)
Legspace also good.Recommendable.
21 a trouvé ce commentaire utile. Il était utile pour vous ? Oui
0 votes utiles
Comfortable seat. Airplane was clean although some signals of decay. The worst breakfast I ever seen in a flight.
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2 votes utiles
Very goid seat.good legspace.
2 a trouvé ce commentaire utile. Il était utile pour vous ? Oui