Avis sur la compagnie aérienne TUI

2020-03-10
5 sur 5
Place 42D
Départ London - London Gatwick (LGW)
Arrivée Bridgetown - Grantley Adams International (BGI)
Seat was very comfortable and spacious. I did not feel cramped at any point.
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2020-01-25
4 sur 5
Place F
Départ London - London Gatwick (LGW)
Arrivée St Lucia - Hewanorra (UVF)
The best flying experience yet very smooth and quiet.. entertainment superb lots of legroom
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2019-12-18
2.5 sur 5
Place 16E
Départ Birmingham - Birmingham International Airport (BHX)
Arrivée Hurghada - Hurghada (HRG)
Seats very narrow due to tray being located in armrest very expensive to buy the leg room TUI loses no opportunity to extract miney
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2019-12-10
4 sur 5
Place 1A
Départ London - London Gatwick (LGW)
Arrivée Liberia - Daniel Oduber International (LIR)
I have never travelled Premium class before and to be honest was a bit dubious about it.
Having now returned from Costa Rica I would definitely do it again.

The lounge at the start of the journey is a great way to start the holiday and and security was a breeze. The experience on the plane was first class and made longhaul so much more pleasurable.

The staff were fantastic and always happy to help.
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2019-11-18
3.5 sur 5
Place 38d
Départ Barbados
Arrivée Manchester - Manchester (MAN)
Height of interior good. Did not like air system .blew cold air then it heated up again then blew more cold air
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2019-11-04
4 sur 5
Place 30B
Départ London - London Gatwick (LGW)
Arrivée Liberia - Daniel Oduber International (LIR)
30b/c out and 10H/j back
Going out the seats were probably the seats with the most leg room on the whole plane, but the open space was a mecca for passengers to use as space to stand around, a simple solution was to spread out with our hand luggage building some space around us, the other issue was the toilet door, bang bang bang, right through the flight. We booked two seats and were pleased to see that the third seat wasn't taken so we could take a seat either side giving us both two arm rests, which was good, as the seats at 17" are narrow. The other problem I had was I'm not slim, and the fold out table was just too close to me to be of any use, so luckily I had the table next to me to use when the meals came.
On the return we were not so lucky as all 3 seats were taken, but although we had less space in front of us, the leg room was more than enough, and putting my neck cushion inside the magazine rack on the wall in front of me gave me a fantastic footrest. I managed to sleep a lot of the flight home, but when awake it did feel cramped. On the particular plane we were on the screen on 10J didn't work for movies, only for announcements.
If ever we go on a dream liner again we will try to get the economy premium seats, an added expense, but the plane is just a bit too narrow for the 9 seats across set up.
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2019-10-11
2.5 sur 5
Place 38a
Départ London - London Gatwick (LGW)
Arrivée Liberia costa rica
On some TUI 787s 37a is without a window (and the same on the starboard side too) on this flight they squeezed an extra row in and 38a so this is not only windowless but cramped too.
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2019-10-01
4.5 sur 5
Place 7a
Départ Hull
Arrivée Higuey - Punta Cana International (PUJ)
Enjoyed the flight , was really happy with the service
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2019-10-01
4.5 sur 5
Place 17G
Départ London Gatwick
Arrivée Mauritius
The dreamliner adds to the overall performance and comfort of the flight with the extra features it provides which other aircraft do not have. Staff understood my need to frqeuntly stand at the back of the aircraft to stretch my legs. This was necessary for me on such a long journey. Apart from the meals which were tasty and appropriate, one cuold ask for water, tea ,coffee, and soft drinks on demand. Staff were pleasant and unserstanding. My family and I would fly TUI again and again. Please keep me informed of special fares.
Continue the good service you provide.
Please keep me informed of special fares to Mauritius
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2019-09-26
4.5 sur 5
Place 12A
Départ Manchester - Manchester (MAN)
Arrivée Dalaman - Dalaman (DLM)
First time on Dreamliner. Really enjoyed the experience. Must use this company, (TUI), again.
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