Avis sur la compagnie aérienne TUI

2019-08-17
2.5 sur 5
0 votes utiles
Place#NA
DépartLondon - London Gatwick (LGW)
ArrivéeCancun - Cancún International (CUN)
Tui have squeezed an extra row into one (or more) of their B787s and the legroom is no better than their old B737s. I was lucky enough to fly on an Emirates B787 recently and with a proper airline it is a nice plane. Tui, however, are really just a budget airline. The eleven hour flight to Mexico isn't a "long haul" flight according to Tui so they only served one meal and a snack.
0 a trouvé ce commentaire utile. Il était utile pour vous ? Oui
2019-08-14
4.5 sur 5
0 votes utiles
Place13J
DépartManchester - Manchester (MAN)
ArrivéeJamaican
Photos
The seat was filthy & had food all under the crease where I was to sit, the seatbelt was covered in food aswell. There was also black mould or something horrible above my head.
0 a trouvé ce commentaire utile. Il était utile pour vous ? Oui
2019-08-07
5 sur 5
0 votes utiles
Place6J
DépartGatwick
ArrivéeCancun - Cancún International (CUN)
Very good service
Stewards very helpful and cheerful
Food excellent
Leg room brilliant
0 a trouvé ce commentaire utile. Il était utile pour vous ? Oui
2019-07-31
4.5 sur 5
0 votes utiles
Place41f
DépartSuriname
ArrivéeAmsterdam - Amsterdam-Schiphol (AMS)
Good very good seats are great only i wouls like if they could hang a little bit more to the back, good space for your legs. can realy strech,would also like more movies. but alround it waw great
0 a trouvé ce commentaire utile. Il était utile pour vous ? Oui
2019-07-13
3 sur 5
0 votes utiles
Place1A
DépartLondon - London Gatwick (LGW)
ArrivéeMontego Bay - Sangster International (MBJ)
I flew on the 787-9 long haul to Montego Bay in Premium economy seat 1A. The very front of the plane obviously the best seat my only complaint is that I bumped my head several times when getting up as the space above is very low. Lots of excess legroom and the seat was really roomy. The food was okay and the drinks service was as and when you wanted a drink. The crew were friendly enough. The extra perks such as priority boarding and going through security, disembarking first and lounge access priority luggage pick up and all meals served on plates with knives and forks and glasses for your drinks Flying premium or upper class is the only way to fly out.
0 a trouvé ce commentaire utile. Il était utile pour vous ? Oui
2019-06-24
2.5 sur 5
0 votes utiles
Place31J
DépartManchester - Manchester (MAN)
ArrivéeLas Palmas - Gran Canaria (LPA)
I was extremely disappointed with the Boeing 787-8 Dreamliner. I struggled to walk down the aisle without banging into seats. I had great difficulty getting in and out of the seat because the space was so narrow, and the toilet lid would not stay up on its own which makes it difficult for men.

I am 5.10 and 15 stone so not over large. On the whole a very disappointing experience
0 a trouvé ce commentaire utile. Il était utile pour vous ? Oui
2019-06-01
3.5 sur 5
0 votes utiles
Place33A
DépartLas Palmas - Gran Canaria (LPA)
ArrivéeManchester - Manchester (MAN)
Photos
Great seat! Plenty of leg room with a wonderful view of the trailing edge of the wing. Like most window seats you don't have immediate access to the aisle but that's the price you pay for such a great view!
0 a trouvé ce commentaire utile. Il était utile pour vous ? Oui
2019-05-26
5 sur 5
0 votes utiles
Place4c
DépartManchester - Manchester (MAN)
ArrivéeCancun - Cancún International (CUN)
Seats great premion economy
cabin crew excellent could not fault anythink about the fight will fly again on the tui dreamliner
0 a trouvé ce commentaire utile. Il était utile pour vous ? Oui
2019-05-22
4 sur 5
0 votes utiles
Place9D
DépartManchester - Manchester (MAN)
ArrivéeHiguey - Punta Cana International (PUJ)
The sound did not work on the tv screen. the crew were alerted to this prior to take off.A form was completed by a crew member for compensation. The two people sat next to me have had a reply but two weeks on i have not. This was a long flight made to feel longer with no entertainment available. Flight no TOM 1118 on 03/05/19.
0 a trouvé ce commentaire utile. Il était utile pour vous ? Oui
2019-05-09
5 sur 5
0 votes utiles
Place1J
DépartAmsterdam - Amsterdam-Schiphol (AMS)
ArrivéeBaltimore, MD - Baltimore/Washington International Thurgood Marshall (BWI)
Enjoyed the flight. This service is very nice, especially long haul. We got offered a glass of champagne on the flight to B. A very good beginning of our trip. Back to A. it was a little more crowded in our compartment, but still... I love how I can stretch my legs for a bit. We arrived well rested and a little less anxious. Also, we got on the plane first in Amsterdam, so walking to the plane already felt more spacious. Food was great and so was the crew!! Will make use of this service again.
0 a trouvé ce commentaire utile. Il était utile pour vous ? Oui