Avis sur la compagnie aérienne TUI

2019-10-11
2.5 sur 5
0 votes utiles
Place 38a
Départ London - London Gatwick (LGW)
Arrivée Liberia costa rica
On some TUI 787s 37a is without a window (and the same on the starboard side too) on this flight they squeezed an extra row in and 38a so this is not only windowless but cramped too.
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2019-10-01
4.5 sur 5
0 votes utiles
Place 7a
Départ Hull
Arrivée Higuey - Punta Cana International (PUJ)
Enjoyed the flight , was really happy with the service
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2019-10-01
4.5 sur 5
0 votes utiles
Place 17G
Départ London Gatwick
Arrivée Mauritius
The dreamliner adds to the overall performance and comfort of the flight with the extra features it provides which other aircraft do not have. Staff understood my need to frqeuntly stand at the back of the aircraft to stretch my legs. This was necessary for me on such a long journey. Apart from the meals which were tasty and appropriate, one cuold ask for water, tea ,coffee, and soft drinks on demand. Staff were pleasant and unserstanding. My family and I would fly TUI again and again. Please keep me informed of special fares.
Continue the good service you provide.
Please keep me informed of special fares to Mauritius
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2019-09-26
4.5 sur 5
0 votes utiles
Place 12A
Départ Manchester - Manchester (MAN)
Arrivée Dalaman - Dalaman (DLM)
First time on Dreamliner. Really enjoyed the experience. Must use this company, (TUI), again.
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2019-09-24
4.5 sur 5
0 votes utiles
Place J
Départ Manchester - Manchester (MAN)
Arrivée Bourgas - Bourgas (BOJ)
Well I got the seat I booked but it was different on the actual plane! I booked J1 was on the seating plan when I booked was by the window and I ended up in the aisle so I presume the same will be going home. Really disappointed and it made me look an idiot when I questioned the chap sitting in what I thought was my seat! Needs sorting
Otherwise a good flight although I could not finish the film as we landed. Seats very narrow would not have fitted a larger person by any stretch if the imagination.
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2019-09-19
4.5 sur 5
0 votes utiles
Place 6j
Départ rochford
Arrivée London - London Gatwick (LGW)
Great seats not sure why they are marked as a problem, no one behind you moving arround 2 widows, backing on to toilet but no problem with that, dreamliner is fab plane, mood lighting and all. Seats recline same as everyone else
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2019-09-14
4.5 sur 5
0 votes utiles
Place 1A
Départ Gatwick
Arrivée Higuey - Punta Cana International (PUJ)
1A/1C out - 1G/1J back (identical seats both ways)Leg room in these seat is more than ample for me (5ft 4) and my partner (5ft 10), and these seats come with a leg rest rather than a foot rest, which I personally prefer. Seat recline was good, but aware that you are taking space from those behind (my teenage kids in this case) so did not fully recline, but still was comfortable. TV Screen was on a leg and popped up from the central arm rest. USB ports in the screen and 3 pin socket in the central arm rest. Head phones were very comfortable to wear. You get a pillow and blanket along along with a comfort pack (but only on the way out, so hold onto it for your return journey). Though these seat are located near the toilets and galley area, I was not disturbed at all ( someone mentioned in a previous post that their were people constantly queueing for toilets) but as there are two toilets in the premier area which can only be used by those in premier, I can't see this is ever a problem. Being located at the front meant you got served first thus getting your first choice from the menu!

Entertainment was a little limited compared to other airlines, but enough to keep me happy. My kids however were disappointed with the choice available.

Meals I can highly recommend, we had the evening meal and breakfast, along with an afternoon tea and lunch. Snacks of popcorn and crips, and apparently Ice Cream (but I was asleep, so missed it) Ample drinks and you only needed to ask for more when required. More than enough overhead luggage room and the size and weight of ours was not checked at anytime unlike some other airlines. No1 Lounge in Gatwick was the perfect start to our holiday with fast track through check in and security making everything very slick. Fast track check in but no lounge at Punta Cana (food and drink are pretty expensive too as is the duty free).

All in all very impressed with Tui premier service (1st time I have flown with them) and the seats we had. Service was excellent and they were all very friendly. Would defiantly fly with them again.
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2019-09-11
4.5 sur 5
0 votes utiles
Place 39J
Départ London - London Gatwick (LGW)
Arrivée Antalya - Antalya (AYT)
Photos
Great two seats if sitting as a couple, space beside to put your baggage and no one to disturb if you get up. Had no issues with toilets being nearby. Seats didn't recline but had ample leg room and a window!
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2019-09-08
4.5 sur 5
0 votes utiles
Place 17H
Départ London - London Gatwick (LGW)
Arrivée Mauritius
Photos
Love the Dreamliner spacious and comfortable larger windows like the shading seating is comfortable entertainment good quiet on long haul
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2019-09-08
3 sur 5
0 votes utiles
Place 17A
Départ Manchester
Arrivée Kos - Kos Island International Airport (KGS)
This seat gives a good view of the wing flaps, you can see the ground if you look behind you.
The back of seat entertainment system is pretty poor but what do you expect for £100m, an iPad?
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