Avis sur la compagnie aérienne Jetstar Airways

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Nothing special- Customer service - communication from young male flight however good.

disappointed about unable to pick luggage from ballina on day of arrival Problem with a/c in plane which we were told about before take of

This was a business class flight and the service and food were excellent the seats very comfortable and it will be very hard to travel back in economy.This was a different side of JETSTAR

In Dreamliner I always book seat in row 10.
Best is ABC or GHI ( side seats not mildly )
No seat in front so no one seat closing u in.
Heaps of leg room & wheelie hand luggage on floor after take off means u can elevate legs. Also can stand & stretch without standing in Passage way. Another good thing u don’t have to climb over anyone when needing to visit bathroom. Lastly 1st if plane every time .Best seats ever

Plane delayed by 30 mins then again before take off for a short time.
Best part of flight was the lovely well spoken, good fun personality flight manager. He was the best I have met in s gkight, lovely man. He also announced he knew the afl scores and discreetly showed anyone d we ho wanted to know the scores on a piece of paper.,
Flight Also smooth.

well, yes a review !! well considering the flight was cancelled I cant write a review of it ,but I can write of how disappointed myself and the four others in our party are of the fact that you had our money for this flight since december last, the least you could do is give us a refund of our five adult return fares, the voucher is of absolutely no use to us, and ,I expect to everyone else you gave a voucher to. REFUND. OUR. FARES PLEASE.

I travelled Business with my 9 year old son. He sat in 3A and I was 3B. I enjoyed the experience. The staff were lovely. Food was nice. There is a foot rest but may need to ask how to operate it. My only ‘word of warning’ is regarding 3A. When the person reclines in seat 2A you are kind of stuck in your seat, because the space between the back of the recliner 2A chair and the armrest between 3A and 3B, is minimal. Even my skinny child had to crawl to get out.

I travelled with my 9 year old son from Tokyo to Cairns in December 2019 - overnighter. The arm rest between 10 D and 10 E can be raised, unlike all other arm rests in row 10. The extra leg room was great and because it is not an exit isle, I used an inflatable foot cushion. We had an overhead locker to ourselves. The TV is stored in the armrest and sits a little lower than the ones in the back of the seat, but not uncomfortably low. Definitely recommend pre-purchasing food as I didn’t on this leg and although I was at the front of the plane, a lot of the meals were sold out. Business and the small economy section row 10 is in, exit first which is nice. Staff were friendly.

This is a bassinet seat. It feels spacious but beware other passengers will walk over your seat throughout the whole flight as they try to get to the toilet which is only on the right side of the plane. Because the galley is blocked off nearly 100% of the time, all foot traffic to the toilet will cross your seat stepping on your feet and knocking your knees.