Avis sur la compagnie aérienne Alitalia Airlines - Air One

Alitalia economy plus is a joke, very uncomfortable seats, mediocre food and gost hostess. No good entertainment, no amenity kit, no WiFi as they advertise. Very rude crew. My footrest was broken, the hostess told me tha she will send a men, nobody came, I stayed all flight with the foot rest half open. Nobody around if you need a drink or anything. The seats are smaller of other premium economy airlines, but you are paying more, it is not worth it!!!

Sería agradable que ofrecieran comida gluten-free de buena calidad y buen gusto. La comida normal es muy buena aunque en el desayuno no pusieron el yogurt anunciado en el menú. Personal excelente.

A short flight so very difficult to assess full range of services but what we had was quite good.

This seat was just the average seal. Cloth not leather thin cushion bottom with descent recline for economy. This section of row has not window so it would be great for laying head and sleeping. Entertainment system was under seat A & B but there was not a 3rd leg separating making legroom OK in all 3 seats. Have to say Alitalia has the worse flight attendants I have ever encountered.

Economy class, narrow aisle, and spaces. Not plenty room for legs, in particular for a certain metallic box underneath the front seat. But, I managed to put one foot on each side of that box. Overall rate: 2/5

El problema de todos los ansientos de ventanilla es esa molesta caja metálica que impide estirar las piernas. No se qué función cumple esa caja allí. Además tiene una alta temperatura, lo que hace menos confortable el viaje. El menu sin gluten no es bueno. Y tampoco hay colaciones libres de gluten.

La comida no es sabrosa
El desayuno es pobre

Excelente avión
Vuelo muy tranquilo
Tripulación muy atenta
Lastima la comida..... insípida y escasa
Nunca mejor dicha la frase.... "comida de avion"
Es un low cost. ..... caro !!!

This row is actually an exit row; the seat width is a bit smaller and the armrests are immovable. The window seat(L) is a bit confining - This said, the seats were just fine for us, given that we had infinite leg room, and could get up at any time without bothering anyone. Also located by the bathroom, which was convenient, and we were not disturbed at any time. The TV was a small box that came out the left side of the armrest, and the tray table comes out of the arm rest also. The table was totally convenient. We did not watch TV, the screen was small and we were tired. The crew were very helpful and friendly. I do not hesitate to recommend this aircraft and airline.

We took the same flight 2 years ago and were extremely uncomfortable for 12 hours. We were really afraid to try it again, but were very pleasantly surprised at the improvement. The plane appeared new compared to the old clunker we took 2 years ago. There was MUCH more legroom and seat width. The seats reclined much further at a better angle and were much softer and more comfortable. NO backache! They fed us 3 times on the way home and 2 or 3 times on the way there (I can't remember). The food was okay/adequate. I don't expect gourmet food on a plane. It was fine. The service was excellent. Everyone was cheerful and pleasant. There was a drink station set up with an ICE bucket, so you could get your own soft drinks, juice, and water when you wanted it. The entertainment system was pretty good. I found the music to be either to difficult for me to figure out or there just wasn't much to choose from There were plenty of movies and TV shows. The games were outdated. Check in in Rome took too long, but they got us through in time. The plane left 30 minutes late, but most planes don't leave on time, at least in my experience. Great flight overall. We travel a few times a year by plane for the last 20 years. Not frequent travelers, but a lot to compare this flight with.