Avis sur la compagnie aérienne Air New Zealand

2019-09-08
4.5 sur 5

0 votes utiles
1 avis
Place 41K
Départ Auckland - Auckland International (AKL)
Arrivée Los Angeles - Los Angeles International (LAX)
My seat had access to 2 windows which was OK but I couldn't use the indent of the window as an armrest which is useful and gives that little bit more room to lean on.
I paid extra for this seat as it was a 'preferred' seat which was supposed to give you priority boarding. The seat was just like all the other economy seats and they started boarding passengers seated in the rear first.
Overall the whole flight was good, just annoyed about the preferred seat.
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2019-08-13
5 sur 5
0 votes utiles
Place 2J
Départ Tuakau
Arrivée Auckland - Auckland International (AKL)
This is a lie flat seat. I'm a tall and large person but still found enough room to be comfortable. If you're over 2 meters it may be a little less so. Service was excellent as you would expect.
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2019-07-21
5 sur 5
0 votes utiles
Place 48k
Départ Upper Hutt
Arrivée Houston - George Bush Intercontinental (IAH)
Good seats not to far from exits
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2019-07-05
5 sur 5
0 votes utiles
Place 3A
Départ LA
Arrivée Melbourne
Seat was amazingly comfortable whilst in the seat position then when extended to a flat bed, was fabulous. I was able to sleep due to the comfort. My only tiny criticism would be that the cabin itself was quite cold.
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2019-06-27
5 sur 5
0 votes utiles
Place 12a
Départ Auckland - Auckland International (AKL)
Arrivée Houston - George Bush Intercontinental (IAH)
While I found the aircraft satisfactory I was disappointed that in the next compartment I.e. premium economy there was a baby’s bassinet in the front row, thus making it the next row from the business class section and where I was sitting. While I appreciate that the bassinet has to go somewhere after having paid a substantial amount for my seat it was extremely disappointing to have a baby crying thru the night on the flight in such close proximity to Business class.
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2019-06-25
2.5 sur 5
0 votes utiles
Place 27j
Départ Auckland - Auckland International (AKL)
Arrivée Hong Kong - Hong Kong International (HKG)
My worst ever trip after paying the extra to upgrade to Premier seats.
The flight was the coldest ever and we had to ask twice to turn the heating up...to no avail as we shivered for hours.
As for the staff well, the guys name began with J and he was like something out of dads army.
He was abrupt, never smiled and shook so bad serving drinks he spilt them.
This after treading on my wife’s foot , without a sorry!
He learnt across people whilst they were eating and why oh why Airnz employ such poor staff on long hall flights.
Then, we skipped dinners as it was 1.30am.
So hungry and looking forward to breakfast I had the worst breakfast ever.
A roll cover with water eggs and although I searched for the corn beef hash this was no where to be seen.
Thus capped off a dreadful trip with Airnz in honesty and they will certainly not be top of my list in future long haul.
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2019-04-12
4 sur 5
0 votes utiles
Place 47G
Départ Singapore - Changi (SIN)
Arrivée Auckland - Auckland International (AKL)
Comfortable seating though the seat width could improve. Entertainment section is excellent but I could see a lot of Indians on the flight. So the Indian movies sector could do with wider selections. In short more comfortable than most other long haul flights even though I was on economy. Of course ANZ on board service is the best!
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2019-01-31
3.5 sur 5
0 votes utiles
Place 52D
Départ Apia - Faleolo (APW)
Arrivée Auckland - Auckland International (AKL)
I was my first flight in a Boeing 777-200 I Found the aircraft comfortable as a wide body jet. I did however find air conditioning vent to high to adjust without asking others to move in the middle section seating
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2018-12-02
5 sur 5

0 votes utiles
1 avis
Place 52H
Départ Rarotonga
Arrivée Auckland - Auckland International (AKL)
This was a Singapore Airlines aeroplane leased by Air New Zealand. There was much more leg room on this aeroplane than what we have experienced on other Air NZ flights making for a much more comfortable flight.
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2018-08-13
4 sur 5

0 votes utiles
5 avis
Place 16b
Départ NSN
Arrivée akl
A standard internal flight with Air New Zealand. Front 3 rows and seats near the door are Frequent Flyer seats. Standard leather seats. Service was fine, tea/coffee/water and a cookie for the hour long flight. seat does recline a little, there is a little lever on the right arm rest at the very front. excellent service
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