L'avis de KLM Boeing B787-9 de Norman Thelwell (#33810)

Used this seat both ways Jan/Feb 2018. Terrible choice stuck in the back. Reasonable on the outward flight as the a/c was 1/3 empty resulting in more space. AMS to SFO was dreadful with a full passenger load. Overall the KLM B 787 Dreamliner is a very expensive "Cattle Wagon" I've had over 40 yrs business and economy travel and can only surmise the travel experience is NOT GETTING BETTER! - ROLLS ROYCE style a/c with Ford Model T seats