Avis sur la compagnie aérienne SriLankan Airlines

Very good service from the cabin staff. Cabin manager Mangala was excellent. Very friendly. Food was excellent. Tried mixed sea food noodles which include salmon flakes. Only negative was no Sinhalese songs in entertaining system.

Sri Lankan airlines legendary service was conspicuous by its absence on this short flight in business class; totally charmless- but it was an early morning flight. I was surprised to find the TV screens in the arm rest were all opened and sticking upward between seats when we boarded and remained so throughout the flight. The seat was very uncomfortable as it seemed to have a ridge in the cushion that made the seat base hard.

It’s a good location since you are very close to the door. Enter/exit are so easy. Toilets also not so far and you have an extended leg space too

Close to lavatory. Smells a bit bad. Seats uncomfortable. Head rest is bad. Not a good plane for long distant flying

One of the best Airlines for comfort, service and meals.

Great inflight service, meals & entertainment.
Cabin staff professionally dealt with with 2 abusive, threatening & obnoxious females that caused a great deal of disruption to passengers & staff inflight. After throwing full meal trays & assaulting cabin crew etc. These passengers (believed to be - 2 French media staff) were escorted off the plane to awaiting federal police on arrival.
Cabin staff still offered a high standard of calm & friendly service to other passengers. Well done

Cabin Crew service, Menu, drinks & Inflight entertainment, toilet cleanliness all 1st rate.
Boarding, Departure & Arrival all on time & organised well.
30kg bag limit + carry-on bags
2 x Pre booked vegetarian meals arrived as planned.
Aircraft cabin noise, cheap head sets & leg room for me as 185cm person not so good.
No Pre booking of seats for group booking until check-in at airport counter and seat allocation choice poor. I could pay for booked seats at $21AUD per person prior if I wish.
Lovely traditional Sri Lankan crew uniforms & welcome ( hands clasp under chin - are you born) when boarding and on exit.
Cabin service requests carried out promptly & professionally. Crew happy to discuss & suggest Sri Lankan destination information to assist with personal needs after main service duties finished.

Very happy with the in flight service on Sri lankan the layout
was in a hering bone.The only negative is no proper premium boarding arrangements in Colombo

This single window facing seat in herringbone configuration gives good privacy.
Great legroom but I am slightly under 6’
A fully flat recline after a superb meal and very attentive service makes this business class a very attractive and affordable option.

Your service is great