Avis sur la compagnie aérienne SilkAir

Happy to fly in this ao\ircraft

seats where small but this is a budget airline.
And also mindful that this plane route has been replaced by the 737 Max which are currently grounded.
Service by staff was first rate could not fault them in any way.
Would definitely use them again but would go back in business class

Legal room just enough for my legs.

Only 3 others in the business class cabin and the window seat beside me not occupied. For the short regional trip (SilkAir) the seating was comfortable with adjustable back, lumbar and legroom; satisfactory for this short morning flight. Choice of 2 options for 'Breakfast'. I had the Nasi Lemak. It was satisfactory though having been airborne prior to it for about 15 hours my tastebuds really only responded well to the small tub of ice cream. Flight attendants service was excellent.

Generally good

my partner needed assistance on and off the plane and in the airport the service was outstanding by hostesses and airport staff

Very nice seat. Very comfortable and reclined quite far. Food was EXCELLENT. Ipad was provided for entertainment, but had cracked screen and few movies.

Service was good except for mainly the seat was loose seat width was average and leg room was good.

We went to Chongqing for a short vacation and the entire inflight experience was average. The inflight entertainment did not work for IPhone. We tried to play a movie or a documentary film but it didn't happen. We could only listen to music and slept our way through. The FA were not really customer-focused. They tried not to serve drinks in the last 5 rows. We tried o ask for drinks and a female FA said:" We were serving just now, why you didn't get one?" It sounded like we were trying to create trouble. The dinner on board was alright and at least they served hot beverages, unlike our outbound flight.

Overall, the experience with Silkair was just a bit better than Air Asia.

Good friendly helpful hostess's. I do this flight twice a year. The new aircraft is an improvement on the last few years.