Avis sur la compagnie aérienne Hi Fly

Very old plane. Seats broken and no TV. No Wi-Fi. We paid the flight ticket very high. But we were disappointed.
The hostesses were not helpful and not polite at all. They have problem with Asian passengers. No sign of hospitality mgt skills. for the price we paid for the tickets, we strongly feel that we have been cheated.

This was a Norwegian wet-lease and the seats were comfortable but old. The entertainment system is very old and does not work. The service was acceptable.

No issues with the seat. Its an older plane, but the seat was comfy with good IFE. Food was decent airline fare.
Return flight in same seat, they couldn't turn off the main lights in the last few rows of the first section of the standard in the cabin. This meant the forward section was quite light, the back section lovely and dark!.

Amazing seat - blast from the past. This airplane was an Emirates A340 back in mid-2000s. This is an Emirates first class seat - huge for the era (not a lay flat)

On this flight as a replacement for the Norwegian Dreamliner. It was gine. legroom was good. There were films and tv shows but I had things on my tablet that I really wanted to watch so didn't use the IFE. Food was fine for airplane food, Chicken or beef. Both tasted nice. Would be happy to fly on this plane again if the price was right.

Seats were good..flat bed sleeper seat ..very comfortable ..but the seat back screen kept breaking down ..which was eventually replaced by an I pad...the electronic seat functions were intermittently working and when I asked for a few pillows to put behind me while I was having my meal I was informed the didn’t give our pillows...no amenity kits were handed out..and headphones were only given out when requested ..The meal was basic ...served in a cardboard box carton ..drinks service was offered once then on request ...and after 2 small glasses of wine I was informed that they had run out of wine ..so I asked if it was possible to get me a glass from the economy section of the aircraft they told me I was welcome to buy it from economy which I was charged $12 for...the staff were ok ..but didn’t go out of their way to accommodate you ..the entertainment was poor..with about 8 movies ..overall the service was not upto business class standards or premium economy for that matter ...and whilst the seat was very nice , I’m sure the standards on this flight would not have reflected the standards offered in Norwegian premium economy

If you are on a Hi Fly A340-300 replacement by Norwegian. Please note that Norwegian have numbered them slightly different to here. So Business (Premium) is the same 1-4, but economy starts at 20, then at the exit door, starts at 50.
Just so you can figure out the seating!
We have not flown yet (Sept 2019), so my scores should be ignored.

A old airplane, with old seats, no full flat, no on-board entretainment

All seats in economy have seat back screens, but had no function other than to display "thank you for choosing arik air", an airline that owned the plane until 2015 (3 years ago of this writing). No way to turn off the screen.
There is no window for row 16. It is directly over the center of the wing.

Front cabin is economy. Small middle cabin is 2 rows of business. Lay flat. Plane was okay. Seemed “tired” and old. We sat in business