Avis sur la compagnie aérienne Etihad Airways

Was very pleased with Etihad all around on all flights. Good service, polite personnel, good meals. Prefer Boeings to Airbuses, seats much more comfortable in business class. No complaints other than the check-in in Jo'burg where we were kept waiting while while an agent chatted at her desk to other personnel. The male agent next to her was quick and polite.

Choose this seat since row 42 was available. This is comfortable with no equipment box unlike in Airbus 330/340 window seat. Plenty of leg space and decent recline of seat. Seat width is adequate and with this seat you get additional space along window due to its rear curve. This gap is very helpful to keep things and pillow also It's good to rest with nice thick pillow. Each seat power point is a big advantage for all device charging.

My parents came on EY 211 flight and seat was 28 J, 28 H
Seat was comfortable and Service was good , with the flight Food was good and my parents felt good with Hindu Meal.

I sat in Economy. Plane was new. Entertainment had plenty of options and screen was very responsive. Seat was comfortable and spacious - I prefer to keep my luggage in the seat in front (as I'm short usually can't reach the overhead storage!) - normally this means I have to rest my feet on my bags, but this time I had plenty of space! The headrest was comfortable, much better than most airlines. My only complaint would be the service, which was hit and miss on this long-haul flight - some stewards were very attentive and polite, others a little too snappy and unapologetic.

The Seat Is epic. I have never sat in a seat so good. SO <MANY FEATURES FOR THIS 15 hour flight. ALSO OMG!!! I WAS THE ONLY ONE IN FIRST CLASS!!!! I HAD 6 ATTENDEDS TO MY SELF. I sat in 1A, ate in 1D and slept in 2K :D
I got to use 1G,1K, 2A,2D,2G,3A,3D,3G and 3K for tour of features

I was very disappointed with the service on this flight. We were offered only 3 drinks during the 7 hours. Additionally the stewardess was very aloof and gave the impression that everything was too much trouble. The food, entertainment and cleanliness were good.

Good enough seat, but I find the B787-9 a very noise aircraft, also found the pressurisation not as good as the Airbus 330

Very impressed with the A380 BusinessStudio Plenty of room to stow all your bits and pieces service was up to the usual Etihad standard meals were first class and service considering the flight was full was very quick

DOH-ABU-SYD- A320/A380. Doha gate staff horrible; flight Attendants to ABU; great.
ABU-SYD-A380- I switched seats once on board from 20E, to 19H, for a window. ( Rear-facing seat ) Three FA's knew I had changed seats, yet I was completely ignored during the meal service, for 30 minutes. I had to walk to the galley and ask for something, and the response was defensive. ( If this is Business Class treatment; what is First like?) The seat/bed/entertainment was excellent on the nearly 13 3/4-hour flight. When I finally received some, the food was well-presented and delicious. Thankfully, it was an award ticket; I would not pay cash, for that poor treatment.

Not sure of exact seat no. but was aisle seat (of x4). Seat felt cramped, seat squab only came half way along my thigh and I'm short! Overall the experience (my first) with Etihad was dreadful. Crew unprofessional, even go as far as dysfunctional.Food poor & uninspiring, service on board and on ground not good. Follow up communication from customer service (to date, 2 months after flight) non existent