Avis sur la compagnie aérienne Egyptair

Leg room not comfortable

Our family of 6 had rows 24 and 25 on the right both legs- from JFK to Cairo and for the return. Seats are comfortable. leg room is decent. My husband and 2 sons are all 6 + ft and 2 had the aisle seat, 1 had the window. They could've used maybe 2 extra inches but they all seemed ok. I like the foot rests present. The Cai to JFK leg had very poor steward / stewardess service - never came around to offer water and always took at least 10 - 15 minutes to respond to the call button.

OK seat. good legroom. Lie flat bed. Have to climb over the other sleeping passenger to get out during the night. Limited options on the IFE but was sleeping most of the time anyway.

Good seats, close to bathroom but not to close.

Egypt air crew were very professional, the customer care service was awesome. The seats were very comfortable with sufficient legroom. The challenge was the Boeing 737-800 from entebbe international airport to Cairo international airport with old and uncomfortable seats.

Worst business class experience ever: no flat beds. Just two video channels: the movie on the big screen and one on your personal screen. Audio channels: also very poor selection.

Fairly old model of the A330 300. As the seats did not fold fully flat, but still enjoyed a fairly good sleep. No menus presented but good food served with quite a few choices.
Entertainment system somewhat complicated, but as we boarded late, did not need a full length film.
All staff very pleasant and helpful.
No liquor available on board, but solved that problem by buying a good bottle of South African wine at ORT, staff gave us glasses. Not quite up to the standard of some Airlines in Business Class, but not far behind and excellent value for money.

From boarding to landing everything went smooth and on time. From Toronto to Cairo food was served 3 times, lots of soft drinks, tea and coffee been offered multiple times trough out whole flight. New earphones for entertainment, which had some for all category from children to International and retro options.
On the way back from Cairo to Toronto on 12 hours flight was totally different story. Staff was lazy, not sure if they were sleeping whole flight...food was served hour after take off and hour before landing, no drinks in between not even water.

Will not fly Egypt air business class again. Poorest overall business class experience of I have flown of any of the airlines I have flown. My wife and I sat in Seats 9a and 9b and they are the best in business class. Lots of leg room. Away from bathrooms and galleys. Seats are the narrowest I have experienced in business class. They are angle flat and not totally lie flat--that made it difficult to get comfortable other than lying on my back. The seats are at least one generation old. Food was absolutely awful for business class. Poorly presented and poor choices. Food also looked awful. Unbelievable. No alcoholic beverages served which I expected on Egypt air. Service by flight attendants was disinterested. Got a good price on Cairo to JFK flight. Only half of business class full. Few Americans on the flight. Understandable based on poor quality of service and food. No star alliance connections available at JFK. Entertainment was fine. No WiFi Egypt air business class lounge in Cairo was also awful. Crowded and dark and few food and drink choices.

Smooth flight, meals okay as bread was dry.
Staff did excellent job of handling disruptive male passenger.
Appreciated to inflight kit of socks, eye shield, audio cable as well as tooth brush & paste.
Look forward to return flight.